Summary
Overview
Work History
Education
Skills
Timeline
About Me
AccountManager
Luvieno Philander

Luvieno Philander

Admin Officer: Learner Transport
Paarl,WC

Summary

I am a reliable, professional, and detail-oriented individual with strong administrative, communication, and Microsoft Office skills. I am resourceful, adaptable, and able to perform well under pressure. With solid leadership abilities, strong business awareness, and experience in transport-related systems, I excel in planning, organising, and problem-solving. I am a fast learner, customer-focused, and a dedicated team player who consistently delivers high-quality work.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Admin Officer: Learner Transport

Department of Education
07.2023 - Current
  • Coordinate, facilitate, and monitor learner transport under the WCED Learner Transport Scheme.
  • Secure trip-specific permits and ensure full compliance with legislative requirements.
  • Verify that buses meet all safety, roadworthiness, and regulatory standards.
  • Update and maintain CEMIS databases with district-submitted information.
  • Ensure adherence to WCED contracts and Learner Transport Policy.
  • Act as first point of contact for operational queries and complaints.
  • Plan and conduct training sessions on LTS procedures and systems (CEMIS, Edu-Info).
  • Liaise with government departments to ensure compliance across operations.
  • Conduct routine school inspections to verify driver documentation and compliance.

Admin Officer: Vehicle Licencing & Admin

Department of Transport
05.2015 - 06.2023
  • Provide administrative support for e-NaTIS transactions from Registering Authorities, DLTCs, and VTSs.
  • Capture data relating to vehicle registration and licensing transactions.
  • Perform cashier duties related to licensing services.
  • Apply knowledge of traffic regulations, fleet disposal, and vehicle maintenance.
  • Record, track, and distribute documentation; issue reference numbers.
  • Assist with telephonic queries and log technical issues to the RTMC helpdesk.
  • Assist members of the public with system-related or licensing enquiries.
  • Provide clerical support in procurement, including obtaining quotations and processing orders.
  • Maintain stationery stock levels and component asset registers.
  • Provide personnel administration support, including verification of sensitive transactions.
  • Capture and update expenditure, verify travel claims, and prepare them for approval.

Senior Call Centre Agent

Department of Health
01.2011 - 04.2015
  • Dispatch emergency resources efficiently and in accordance with response-time standards.
  • Receive and manage emergency calls from the public.
  • Provide accurate information to crews via radio or telephone.
  • Prioritise incidents based on urgency and departmental protocols.
  • Act as supervisor in management’s absence.
  • Manage call flow, conflict, and communication with the public and staff.
  • Provide basic telephonic medical advice using MDPRS.
  • Demonstrate strong knowledge of the Western Cape’s geographic layout.

Education

Diploma - Management Assistant

Boland College
01.2016

Skills

Strong proficiency in Microsoft Office (Excel, Word) and transport-related systems

Professional, punctual, reliable

Strong leadership and business awareness

Resourceful, innovative, and able to work under pressure

High attention to detail and accuracy

Timeline

Admin Officer: Learner Transport

Department of Education
07.2023 - Current

Admin Officer: Vehicle Licencing & Admin

Department of Transport
05.2015 - 06.2023

Senior Call Centre Agent

Department of Health
01.2011 - 04.2015

Diploma - Management Assistant

Boland College

About Me

Dear Hiring Manager,

I am writing to express my strong interest in the advertised GG Fleet / Transport Officer position. With a National Diploma in Management Assistant and extensive administrative experience within the public sector, particularly in transport and service-related environments, I am confident in my ability to effectively manage, monitor, and control fleet operations at district level in full compliance with legislative and departmental requirements.

In my current and previous roles, I have gained substantial experience in administrative coordination, compliance monitoring, documentation control, and stakeholder liaison. My background has equipped me with the ability to manage vehicle registers, monitor logbooks, verify documentation for payment processing, and ensure adherence to policies and prescribed transport circulars. I am highly experienced in maintaining accurate records, reconciling invoices, compiling reports, and ensuring that processes align with regulatory frameworks.

I have strong knowledge of public sector governance, including the Public Service Act, PFMA, Treasury Regulations, and departmental policies and procedures. I understand the importance of strict compliance, financial verification, and accountability when managing fleet expenditure, toll systems, trip authorities, rental vehicles, and accident reporting processes. 

My attention to detail enables me to verify invoices against utilization reports and supporting documentation before submission for payment, ensuring transparency and cost control.

Additionally, I am capable of coordinating vehicle servicing, monitoring roadworthiness and licensing, managing breakdowns and accident reporting processes, and liaising effectively with service providers such as GMT. I am confident in supervising staff, allocating duties, monitoring performance, maintaining discipline, and implementing efficient work systems to ensure smooth daily fleet operations. My approach combines structured administration, proactive problem-solving, and strong communication skills.

I am particularly motivated by the opportunity to contribute to efficient fleet management within the department and to ensure optimal vehicle utilization, compliance, and cost-effective service delivery. I am committed to maintaining high standards of accountability, efficiency, and professionalism in all aspects of transport administration.

I would welcome the opportunity to discuss in more detail how my qualifications and experience align with your department's needs. Thank you for considering my application.

Yours sincerely

Luvieno Philander

Luvieno PhilanderAdmin Officer: Learner Transport