LEZANNE SASS
Ruyterwatch
Summary
Dynamic recruitment professional with expertise in healthcare insurance and customer service sectors. Proficient in full-cycle recruitment, client relationship management, and candidate engagement. Highly organized and results-driven, with a strong focus on delivering exceptional service under pressure. Recognized for effective interpersonal communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Senior Recruitment Consultant
Plug Consulting
06.2026 - Current
- Spearheaded recruitment campaigns, identifying and attracting top talent through diverse channels to meet client needs.
- Implemented innovative recruitment strategies to reduce time-to-hire and improve the quality of hires.
- Negotiated candidate compensation, aligning packages with expertise and client budgets to facilitate successful placements.
- Leveraged social media platforms to advertise vacancies and engage with both passive and active job seekers.
- Updated clients and candidates on recruitment processes through regular communication via email and phone to ensure transparency.
- Ensured data confidentiality for organisation and personnel, adhering to information regulations to protect sensitive information.
Senior Recruitment Consultant
WAR (We are legal revolution)
Cape Town
07.2025 - 05.2026
- Led full-cycle recruitment in legal sector, employing structured sourcing processes to enhance candidate quality and fit.
- Screened legal candidates and matched professionals to specific practice areas, ensuring alignment with client needs.
- Ran interviews, progressing candidates through evaluation and selection stages.
- Managed offer negotiations and coordinated placement paperwork with stakeholders.
- Developed and maintained client and candidate relationships, sustaining engagement through regular updates and check-ins.
- Maintained CRM records and updated recruitment reporting accurately.
Recruitment Consultant
ICG Medical
05.2024 - 07.2025
- Managed full-cycle recruitment within healthcare sector, overseeing placements of nurses, healthcare assistants, and support staff, ensuring alignment with client needs across various hospital and clinical settings.
- Partnered closely with hospitals, clinics, and healthcare providers to understand workforce requirements, staffing shortages, and compliance standards.
- Proactively sourced high-quality candidates through job boards, database searches, referrals, and targeted outreach strategies, enhancing candidate pool diversity and quality.
- Conducted thorough screening interviews to assess clinical competency, experience, compliance documentation, and cultural fit.
- Coordinated onboarding processes including right-to-work checks, professional registrations, background checks, and regulatory compliance.
- Negotiated pay rates and employment terms while maintaining strong relationships with both clients and candidates.
- Managed shift bookings, availability tracking, and workforce scheduling to ensure client staffing needs were met efficiently.
- Maintained accurate CRM records and ensured compliance of all recruitment activities with healthcare regulations and company policies, supporting operational integrity and transparency.
- Consistently worked in a fast-paced, target-driven environment, balancing multiple roles and urgent placements simultaneously.
Internal and External Recruitment Consultant
LK Consultancy
03.2022 - 05.2024
- Executed targeted sourcing and assessed candidates for alignment with client expectations.
- Coordinated interviews, onboarding, and client communication.
- Developed and refined job descriptions to meet specific client requirements.
- Provided recruitment insights and performance reports to management, highlighting trends and recommendations.
Customer Service & Technical Advisor
Webhelp
08.2020 - 03.2022
- Provided technical and customer support to international clients, ensuring satisfaction and effective issue resolution.
- Addressed customer inquiries and issues promptly, enhancing overall customer experience.
- Exhibited professionalism and empathy in every interaction, fostering positive relationships with clients.
Education
Studied - Human Resources
ICollege, Tygervalley
Tygervalley01-2019
National Senior Certificate -
Belhar High School
Cape Town, South Africa01-2015
Skills
- Talent acquisition
- Full-cycle recruitment
- Candidate sourcing
- Interview coordination
- Recruitment reporting
- Recruitment strategy development
- Client relationship management
- Stakeholder communication
- Negotiation skills
References
Upon Request
Timeline
Senior Recruitment Consultant
Plug Consulting
06.2026 - Current
Senior Recruitment Consultant
WAR (We are legal revolution)
07.2025 - 05.2026
Recruitment Consultant
ICG Medical
05.2024 - 07.2025
Internal and External Recruitment Consultant
LK Consultancy
03.2022 - 05.2024
Customer Service & Technical Advisor
Webhelp
08.2020 - 03.2022
Studied - Human Resources
ICollege, Tygervalley
National Senior Certificate -
Belhar High School