Lewis Lionel Kazadi Betu

I am young professional who is currently pursuing my passion in the field of customer service. I am a fast learner who loves to take on new challenges. Moreover, I am eager to acquire practical experience. Working with event management, I learned that I am able to work under minimum supervision. I made use of my team work abilities as our independent work needed to flow and fit with the work of my colleagues and the requests of our clients. I have also developed my communication and customer service skills in the past. I know how to handle and resolve customer complaints and how to do that little something extra, which makes a customer return. Still, I am a good listener and I know there is always a lot to learn in a new work place. I am bilingual and I am used to working with people from different backgrounds. I am ready to work hard and with good advice, monitoring and supervision, I am certain that I can become a valuable asset in any enterprise. Given the chance, I am willing to relocate in order to pursuit my dream. You will gain some with an innovative and creative mindset who can make his ideas reality.

• Achieved positive results by completing tasks with accuracy and efficiency.
• Improved negotiation skills
• Signed direct-billing provider in South Africa, Ghana, Kenya, Rwanda, Senegal, Nigeria, Burkina Faso, Cameroon, UAE, Europe
• Established great relationship between providers
• Assumed the role of case manager, most of members were happy with the qualities of my work, follow up and the handling of their case.
• Collaborated with team in the development of company projects.
• Achieved good results through effectively helping with knowledge.

⦁ International Workplace Harassment