Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Interests
coding phython
Timeline
Generic

Leviwe Nonkonyana

Remote Administrative & Customer support specialist
Bloemfontein

Summary

I started off as an electrical apprentice, where i was showing artisans till i got to the point of knowing the work and doing it by myself. I was responsible for troubleshooting challenges that affected production.

I have also worked as a chat moderator for a year, my responsibilities were mainly overseeing and maintaining community guidelines, enforcing policies, managing high volume chat interactions and ensuring that i provided customers with a positive user experience. One of the most important responsibilities was to make sure resolve conflict.

Overview

4
4
years of professional experience
1
1
Certification
3
3
Languages

Work History

Chat moderator

Cloud Workers
11.2024 - Current
  • I provide real time time engagement through text based engagement with online users across a secure platform.
  • I maintain empathy,support and clarity all while being professional.
  • I also enforce online community guidelines and foster safe and satisfying conversations.
  • I also handle high volume-interactions independetly(remotely), demostrating timemanagement and adaptability.

Electrical Apprentice

Transnet Freight Rail
09.2018 - 09.2023
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.

Education

No Degree - Electrical Engineering

Motheo
04.2001 - 06.2025

Matriculation - undefined

No Degree - Inbound Sales

Hub Academy
Remote
04.2001 -

Skills

Managing fast-paced chat conversations, at times multiple conversations at once Maintaining a friendly tone and being able to resolve issues quickly

Conflict Resolution

empathy

communication skills

able to type with speed

able to maintain community guidelines

Certification

Matriculation, My high school diploma.

Disclaimer

I declare the information provided on here is all factual and correct.

Interests

Phython coding

Entrepreneurship

Reading sci-thrillers

Writing

coding phython

I am currently learning python, i want to be able to create different applications integrating it with my love for creativity.

Timeline

Chat moderator

Cloud Workers
11.2024 - Current

Electrical Apprentice

Transnet Freight Rail
09.2018 - 09.2023

No Degree - Electrical Engineering

Motheo
04.2001 - 06.2025

No Degree - Inbound Sales

Hub Academy
04.2001 -

Matriculation - undefined

Leviwe NonkonyanaRemote Administrative & Customer support specialist