Levicha Gobind
Bloemfontein
Summary
I work well under pressure with passion and enthusiasm. I am trustworthy and reliable person that works very well in groups and individually. I am a fast learner and always willing to learn new things. Organized Typist with excellent administrative skills. Proficient in filing, alphabetizing and working with customers. Possesses understanding of operation of office equipment and programs. Working in the legal profession has helped me acquire skills such as profiency in office software,attention to detail and organisational skills which are essential for managing case files and supporting attorneys effectively. I have learnt good communication skills as well as good client and employee relationship as well as tracking deadlines.
Overview
8
8
years of professional experience
Work History
Litigation Typist
Peyper & Botha Attorneys Inc
02.2023 - Current
- Increased typing accuracy by implementing proofreading and editing techniques.
- Expedited data entry tasks with efficient typing speed and accuracy.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Managed sensitive information by maintaining strict confidentiality.
Receptionist
Peyper & Botha Attorneys Inc.
07.2021 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Processing Payments
- Filing, copying and faxing
- Following up on accounts and payments
- Updating clients on matters
- Diary management for director
- Prepare courier documents
- Scheduling meetings
Admin Clerk
Unique Stones
08.2020 - 10.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Filing of invoices and files
- Checking Inventory
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Checking stock
Waitress
59 Plenty(Famous Brew & Still)
10.2019 - 03.2020
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g
- About portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day's specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g
- Parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests.
Fitness Coach
Curves
03.2017 - 09.2019
- Reception
- Serves visitors by greeting, welcoming, and directing them appropriately
- Notifies company personnel of visitor arrival
- Maintains security and telecommunications system
- Informs visitors by answering or referring inquiries
- Directs visitors by maintaining employee and department directories
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges
- Operates telecommunication system by following manufacturer's instructions for house phone and console operation
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Contributes to team effort by accomplishing related results as needed
- Filing/Admin Management of office equipment
- Maintaining a clean and enjoyable working environment
- Handling external or internal communication or management systems
- Managing clerical or other administrative staff
- Organizing, arranging and coordinating meetings
- Sorting and distributing incoming and outgoing post
- Sales/Marketing
- Promoting sales, servicing existing clients, and establishing new accounts
- Focusing sales efforts by studying existing and potential needs of clients
- Resolving issues or complaints in a timely manner
- Cold calling potential clients
- Keeping up-to-date on current market changes and trends
- Debits/Accounts
- Handle cash, credit or check transactions with customers
- Scan goods and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Redeem stamps and coupons
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Process returns and check to see if items are damaged
- Answer customers' questions and get a manager if answer doesn't solve the issue
- Bag, box or wrap packages
- Pleasantly deal with customers to ensure satisfaction
- Assisting manager
- Ensuring company policies are followed
- Optimizing profits by controlling costs
- Resolving customer issues to their overall satisfaction
- Maintaining an overall management style that follows company best practices
- Ensuring product quality and availability
- Preparing and presenting employee reviews
- Working closely with the store manager to lead staff
- Overseeing retail inventory
- Assisting customers whenever necessary
- Organizing employee schedule
- Ensuring that health, safety, and security rules are followed
- Ensuring a consistent standard of customer service
- Motivating employees and ensuring a focus on the mission
- Maintaining merchandise and a visual plan
- Maintaining stores to standards, including stocking and cleaning
- Completing tasks assigned by the general manager accurately and efficiently
- Supporting store manager as needed.
Education
High School Diploma - Academic
Brebner High School
Bloemfontein, Freestate12.2016
Skills
I have good ability working in a team
Strong work ethic and flexibility
I adapt well to different different tasks handed to me
I work well under pressure, therefore I aim to improve and contribute skills and experience into your well esteemed company
Languages
English
Bilingual or Proficient (C2)
Afrikaans Native speaker
Advanced (C1)
Sesotho
Elementary (A2)
Timeline
Litigation Typist
Peyper & Botha Attorneys Inc
02.2023 - Current
Receptionist
Peyper & Botha Attorneys Inc.
07.2021 - 02.2023
Admin Clerk
Unique Stones
08.2020 - 10.2020
Waitress
59 Plenty(Famous Brew & Still)
10.2019 - 03.2020
Fitness Coach
Curves
03.2017 - 09.2019
High School Diploma - Academic
Brebner High School
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