LETLHONAME BOITUMELO DICHABE
Bloemfontein
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
18
18
years of professional experience
Work History
Office Manager
Free State Department of Education
04.2023 - 07.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Office Manager
Department of Economic, Small Business Development, Tourism and Environmental Affairs
07.2019 - 03.2023
- Ensure that administrative support is rendered to Executive Authority on Legislature and Executive Council matters
- Ensure that required administrative functions are performed within office of Executive Authority
- Assist Executive Authority with constituency work
- Assist Executive Authority with matters emanating from portfolio and official matters emanating from other activities such as participation in national and international forums and structures
- Manage day to day operational issues in office of Member of Executive Authority (MEC)
- Familiarize myself with relevant Public Service and Departmental prescripts or policies and other documents so as to ensure that application thereof is properly understood.
Lecturer
Motheo TVET College
09.2016 - 07.2019
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
- Managed large class sizes effectively, maintaining orderly learning environment conducive to student success.
- Collaborated with faculty and staff to create meaningful learning experiences.
- Conducted individual research projects to actively contribute to institution's research work.
Teacher
Tjhebelopele Primary School
05.2013 - 08.2016
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Office Administrator
Opti Property Consultants
05.2012 - 12.2012
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Edited documents to improve accuracy of language, flow, and readability.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
Office Manager
Pan African Foundation
03.2011 - 04.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Updated reports, managed accounts, and generated reports for company database.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Office Administrator
Bloemfontein Celtic Football Club
06.2006 - 02.2011
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Education
Ph.D. - Higher Education Studies
University of The Free State
Bloemfontein, South Africa 04.2001 -
Honours in Education - Curriculum Studies
University of South Africa (UNISA)
Bloemfontein, South Africa 04.2001 -
Post Graduate Certificate in Education (PGCE) - Education
Central University of Technology, Free State
Bloemfontein, South Africa 04.2001 -
B.Tech Marketing - Marketing
Central University of Technology, Free State
Bloemfontein, South Africa 04.2001 -
National Diploma - Marketing
Central University of Technology, Free State
Bloemfontein 04.2001 -
Grade 12 -
Tsoseletso High School
04.2001 -
Skills
Office Management
Workflow Optimization
Project Management
Document Management
Team Supervision
Excellent multi-tasking ability
Scheduling and calendar management
Employee Supervision
Staff Management
Office Administration
Organizational Skills
Data Entry
Customer Service
Administrative Support
Office Management
References
- Mr Makalo Mohale, Former MEC for DESTEA and Department of Education, makalo@mohales.co.za, 0629797941
- Mr Mojalefa Mphapang, Director Communications, DESTEA, mphapangm@destea.gov.za, 0722741734
- Dr Mzebenzi Rabaza, University of the Free State Senior Lecturer, rabazam@ufs.ac.za, 0815020882
- Advocate Ramokhele Pitso, Office Manager, Head of Department's Office, pitsor@destea.gov.za, 0648054466
- Mr. S. Mokgobo, Chief Director District Management, Department of Education, mokgobo.sam@gmail.com, 0827741017
Projects
Team Leader in successfully organizing and implementing numerous youth, women and economic outreach programmes.
1. DESTEA Youth Employment Outreach Programme with over 1500 unemployed youth in Phillipolis, Memel, Phuthaditjhaba and Harrismith.
2. Women's Month Employee Engagement with over 1000 women employees.
3. Stakeholder Engagement Session with Private Sector Stakeholders.
4. Social Compact Imbizo with over 2000 community members.
5. Women's Month Career Exhibition with over 3500 female learners across three Education Districts.
Timeline
Office Manager
Free State Department of Education
04.2023 - 07.2024
Office Manager
Department of Economic, Small Business Development, Tourism and Environmental Affairs
07.2019 - 03.2023
Lecturer
Motheo TVET College
09.2016 - 07.2019
Teacher
Tjhebelopele Primary School
05.2013 - 08.2016
Office Administrator
Opti Property Consultants
05.2012 - 12.2012
Office Manager
Pan African Foundation
03.2011 - 04.2012
Office Administrator
Bloemfontein Celtic Football Club
06.2006 - 02.2011
Ph.D. - Higher Education Studies
University of The Free State
04.2001 -
Honours in Education - Curriculum Studies
University of South Africa (UNISA)
04.2001 -
Post Graduate Certificate in Education (PGCE) - Education
Central University of Technology, Free State
04.2001 -
B.Tech Marketing - Marketing
Central University of Technology, Free State
04.2001 -
National Diploma - Marketing
Central University of Technology, Free State
04.2001 -
Grade 12 -
Tsoseletso High School
04.2001 -
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