Lethukuthula Thulasizwe Mdhluli
Ferndale
Summary
Organized office professional with top-notch administrative skills. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Administration clerk
T.N Mcanyana Attorneys
09.2023 - 01.2024
- Opening new case files
- Case planning, development, and management
- Answer and screen telephone calls
- Acknowledge receipt of documents
- Receive and sign all packages/deliveries delivered for the Director
- Handling basic enquiries and assist clients
- Receiving visitors
- Debt collection, serving documents
- Opening manual and alphabetical filing system
- Dicta-typing
- Diarizing the duties that will be done the next day management
- Sending e-mails, printing e-mails
- General office administration
- Drafting correspondence (letters and emails)
- Contacting and conferencing with clients
- Analysing and summarising documents
- Fact checking on the documents brought for opening a file
- Liaising with hospitals for medical records, liaising with police stations for docket copies, booking appointment with doctors for client's
- Accompanying clients to do affidavits, for doctor's appointments
- Liaising with attorneys for client's matters
- Doing follow up's with RAF for client's information
- Printing e-mails, photocopying and scanning of documents
- Case deadlines tracking and record maintenance
- Draft and proofread correspondence
- Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
- Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
- Communicate with clients and consultants to schedule meetings, interviews, and court appearances
- Manage, organize, and maintain documents in paper or electronic filing systems
- Provide general administrative assistance, such as maintaining the attorney's calendar and making travel arrangements
- Receiving of new client's claims, opening and closing manual and filing system
Unqualified Educator
Qaphelani Primary School
02.2023 - 06.2023
- Planning Curriculum and Lessons: Research and design engaging lesson plans that align to educational standards
- Outline learning objectives, activities, assignments, and accompanying resources for daily and long-term instruction
- Develop hands-on, interactive activities to maximize comprehension and student participation
- Create customized lesson plans for students needing greater challenges or remedial support
- Coordinate plans with other teachers to ensure continuity across subjects and grade levels
- Delivering Classroom Instruction: Teach core academic subjects and electives using innovative teaching methods tailored for different learning styles
- Lecture on new topics, lead engaging learning activities, and facilitate productive class discussions
- Employ the use of technology, hands-on manipulatives, experiments, demonstrations, and other techniques to aid comprehension
- Promote critical thinking, classroom participation, independent work skills, and development of the whole child
- Continuously update lessons based on best teaching practices and evolving educational standards
- Managing the Classroom: Establish and reinforce positive classroom and behavior management procedures
- Communicate and enforce clear expectations, rules, and consequences from day one
- Mediate conflicts and disputes while promoting tolerance, empathy, and inclusiveness
- Cultivate an organized, distraction-free, and academically focused environment conducive to active participation and learning
- Assessing Students and Providing Feedback: Develop formative, summative, and standardized assessments to evaluate student progress
- Grade assignments, projects, quizzes, and tests with actionable written and verbal feedback
- Identify students in need of extra help or enrichment activities to support diverse needs
- Prepare progress reports and communicate student growth areas clearly to parents
- Analyze performance data to guide instructional planning and pinpoint curricular gaps
- Supporting Student Growth and Achievement: Serve as an academic mentor providing encouragement, guidance, and support
- Help students set goals, manage their workload, develop executive functioning skills, and take ownership of their learning
- Foster social-emotional competencies like relationship-building, responsible decision-making, and self-management
- Partner with support staff to accommodate students requiring special education services or English language development
- Advocate for students' unique needs and collaborate with parents/guardians to maximize their child's potential
- Assisted mentor teacher in facilitating class tests
- Reading, and writing in a classroom setting
- Marking the class register
- Record marks for learners
- Making the lesson plans from the ATP and typed formal assessments for each subject
- Performed other duties assigned by the certified classroom teacher
- Taught the grade 4 and 5 under the supervision of mentor teacher and HOD
- Worked with learners individually during class time if they needed further clarification of material
- Helped the Departmental head with monitoring work
- Created monitoring tools to monitor the progress as teaching and learning navigate along the term
- Managed a class fulfilling the work load of a teacher based on the subjects given to conduct teaching and learning
- Planning & preparing and present interesting and exciting lessons
- Establishing a teaching environment that is nurturing, and which promotes engaged learning
- Behaving in a professional manner with regard to punctuality, behaviour, standards of work and student's homework
- Continuously developing teaching through personal and school wide professional development
- Teach extra lessons, when required, on two afternoons per week
- Assist with the co-curricular sport program
- Consulting & responding to parent's queries
- Attend all special occasions at the discretion of the relevant Head
- Setting and marking exams and all other forms of student evaluation
- Write report comments
- Undertaking any other reasonable tasks that the School Head determine
Teacher's Assistant
Qaphelani Primary School
11.2021 - 08.2022
- Prepare the classroom for teaching and learning and ensure that teaching materials are available and ready for use
- Hand out workbooks/textbooks to learners
- Preparing mark sheets, keeping records, capturing marks
- Distribute question papers, worksheets, classwork books, marked scripts to learners
- Assist the teacher with photocopying of question papers, worksheets etc
- Support the teacher to manage behaviour in the classroom
- Help learners with their educational and social development; maintain a safe, secure and clean classroom environment
- Oversee learners out of the classroom and during lunch breaks
- Supervise group activities of learners and carry out administrative tasks as required by the school
- Deliver tailored teaching activities to individual pupils or small groups of pupils
- Make sure that the pupils you are working with are able to engage in the learning at hand and stay on task
- Support the social and emotional development of pupils and report any issues when necessary
- Support the teacher in managing challenging pupil behaviour and promoting positive behaviour
- Guide and monitor pupil progress
- Help with the planning of some lessons
- Carry out administrative duties, such as preparing classroom resources
- Create displays and prepare classrooms
- Listen to pupils read, reading to them and telling them stories
- Look after pupils who have had accidents, need help, or are upset
- Provide support outside of the classroom such as helping during exams or on school trips
- Help with extracurricular activities such as afterschool clubs and revision sessions
General worker
Silwanempi Finance
02.2020 - 01.2021
- Assessing clients' financial status;
- Evaluating credit worthiness and risks by processing loan applications and documentation within specified limits
- Interviewing applicants to determine financial eligibility and feasibility of granting loans
- Determining all applicable ratios and metrics and set up debt payment plans
- Under general supervision, performs a variety of routine administrational duties as specified by established procedures
- Reviews, prepares, and processes quotations for new clients, ensure target dates are reached
- Prep and submit all relevant documents for payments
- Prepares weekly reports on manages and report on the weekly
- Assist with minute taking as and when required
Education
Bachelor of Education - Intermediate phase
IIE Varsity College
01.2017 - Current
Higher Certificate - Events Management
IIE Varsity College
01.2016 - 12.2016
Skills
Languages and verbal skills
motivational skills
loyalty
honesty
ability to work under pressure
good communication
planning and organizing
good interpersonal relations
attention to detail
customer relation
computer literacy
self-management
stress management skills
taking initiative in personal development
team player
analytical skills
critical thinking skills
problem solving skills
ability to multi-task
prioritize daily workload
manage large workloads
keep deadlines
discretion
confidentiality
knowledge of office management systems and procedures
patience
self-control
ability to maintain professionalism
ability to work independently
operate comfortably in a fast-paced environment
customer oriented
adapt to change
Data entry proficiency
Personal Information
- ID Number: 9609105416084
- Health Status: Good
- Date of Birth: 09/10/96
- Gender: Male
- Nationality: South African
- Marital Status: Single
- Religion: Christian
Timeline
Administration clerk
T.N Mcanyana Attorneys
09.2023 - 01.2024
Unqualified Educator
Qaphelani Primary School
02.2023 - 06.2023
Teacher's Assistant
Qaphelani Primary School
11.2021 - 08.2022
General worker
Silwanempi Finance
02.2020 - 01.2021
Bachelor of Education - Intermediate phase
IIE Varsity College
01.2017 - Current
Higher Certificate - Events Management
IIE Varsity College
01.2016 - 12.2016