Lethabo Lebotsa
Editor
GROBLESDAL
Summary
Dynamic professional with a proven track record in enhancing customer experience and sales at Local Stores, adept at financial counseling with diverse communities as a Freelancer, and elevating content quality at 2cmaj. Skilled in point of sale operations and fostering client relationships, I excel in turning challenges into opportunities, achieving notable customer satisfaction and engagement.
Overview
2025
2025
years of professional experience
2
2
Certifications
Work History
Sales Assistant
Local Stores
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Financial Assistance
Freelancer
- Educated clients on available resources and options for financial assistance, empowering them to make informed decisions.
- Educated customers on available financial assistance programs, helping them manage their debt obligations more effectively.
- Assisted families in accessing financial assistance options to make childcare more affordable for diverse communities served.
- Reduced financial barriers for patients, identifying eligibility for charity care and other financial assistance programs.
- Prepared financial statements
Editor
2cmaj
01.2024 - 01.2025
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
Education
Dipmla In Financial Accounting -
Alison
England 02.2024
Skills
Point of sale operation
Certification
Internal auditing
Timeline
Editor
2cmaj
01.2024 - 01.2025
Sales Assistant
Local Stores
Financial Assistance
Freelancer
Dipmla In Financial Accounting -
Alison
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