LETANG LECHABA
Tembisa
Summary
Customer-focused professional completing a nationally recognised Call Centre Short Course while studying towards a Higher Certificate in Early Childhood Development. Strong telephone etiquette, active listening, complaint resolution, administration, data capturing and Microsoft Office skills. Calm under pressure, quick to learn and committed to delivering exceptional customer experiences.
Overview
1
1
Language
1
1
year of professional experience
Work History
Childcare Volunteer Teacher
Retabile Day Care
01.2026 - 07.2026
- Designed and implemented engaging educational activities tailored to diverse age groups.
- Facilitated daily activities and learning tasks, promoting children's development and engagement.
- Assisted with daily operations in a childcare setting. and fostered positive relationships with children and staff.
Childcare Volunteer Teacher
Great Expectations Day Care
02.2026 - 04.2026
- Supervised children's activities, ensuring safety and promoting engagement.
- Assisted with daily meal preparation and ensured kitchen cleanliness, contributing to a healthy environment.
- Delivered professional service to parents, addressed enquiries, maintained confidential records, and supported smooth administrative operations.
Assistant Teacher Volunteer
Entshonalanga Primary School
Tembisa
10.2025 - 11.2025
- Assisted teachers in preparing classroom materials and lesson plans.
- Supported students with daily activities and learning objectives.
- Supervised students during recess and lunch breaks for safety.
- Assisted teachers with administrative tasks and greeted visitors to create a welcoming environment.
Education
Call Centre Short Course - Customer Service
Cornerstone Supreme
Randburg,Johannesburg , South Africa 06.2026 - 07.2026
Point of Sale (POS) Short Course - Retail
Get On Skills Development
Pretoria , South Africa 06.2026 - 07.2026
National Senior Certificate - Matric certificate
Rhodesfield Technical High School
Kempton park, Gauteng, South AfricaHigher Certificate - Early Childhood Development
Rosebank College
Pretoria , South Africa Skills
- Child Development
- Lesson Planning
- Child Observation
- Classroom Management
- Activity Documentation
- Parent Communication
- Customer Service
- Complaint Resolution
- Time Management
- Adaptability
- Professional Communication
- Teamwork
- Active Listening
- Telephone Handling
- Fluent in English
Skills - Core Skills
- Active Listening
- Adaptability
- Administrative Support
- Complaint Resolution
- Customer Service
- Data Capturing
- Email Communication
- Microsoft Excel
- Microsoft Word
- Professional Communication
- Teamwork
- Telephone Handling
- Time Management
Volunteering And Leadership
- Great Expectations Day Care, Delivered professional service to parents, handled enquiries, maintained confidential records and supported administration.
- Retabile Day Care, Assisted daily operations and built positive relationships.
- Entshonalanga Primary School, Supported teachers with administrative duties and welcomed visitors professionally.
Languages
English
Proficient
C2
Timeline
Call Centre Short Course - Customer Service
Cornerstone Supreme
06.2026 - 07.2026
Point of Sale (POS) Short Course - Retail
Get On Skills Development
06.2026 - 07.2026
Childcare Volunteer Teacher
Great Expectations Day Care
02.2026 - 04.2026
Childcare Volunteer Teacher
Retabile Day Care
01.2026 - 07.2026
Assistant Teacher Volunteer
Entshonalanga Primary School
10.2025 - 11.2025
National Senior Certificate - Matric certificate
Rhodesfield Technical High School
Higher Certificate - Early Childhood Development
Rosebank College