Less-Meriel Mac Minn
Online English Teacher
Plettenberg bay
Summary
Experienced with creating engaging and effective online lessons. Utilizes interactive teaching methods to foster student participation and comprehension. Knowledge of leveraging digital tools and platforms to enhance virtual learning experience.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Online English Teacher
The Really Great Teacher Company
01.2024 - Current
- Worked with students between ages 15 and 65 on grammar, pronunciation and sentence construction.
- Boosted student confidence through tailored feedback and individualized support in areas of improvement.
- Enhanced students'' language skills by focusing on reading, writing, speaking, and listening activities.
- Gently corrected student pronunciation and grammar to improve conversation skills.
Retentions Specialist & Campaign Specialist
Vox Telecom
10.2022 - 09.2024
- Logging Cancellations
- Retaining Clients
- Customer Service
- Sales and aftersales care
- Data Capturing and analytical skills
- Communication and conceptual skills
General Store Assistant
Out Of The Blue
11.2021 - 12.2022
- General Admin, Filing
- Customer Service
- Managing Store
- Banking
- Cash Up
- Stock Control and Merchandising
Online English Teacher
English Plus Academy
11.2020 - 11.2021
- Teaching English to foreign students.
- Lesson planning.
- Admin
- Marketing & Customer service
General Manager
Quick & Easy Cleaning Solutions
01.2019 - 03.2020
- General Admin, Filing.
- Data capturing
- Customer Service
- Managing Staff On and Off Site
- Scheduling and recruiting staff.
Assistant Manager
RBS Insurance - Hollard Branch
11.2017 - 01.2019
- Performed admin duties, Data capturing
- Customer Service
- Sales
- Processing claims
- Assisted with Interviews and Recruiting of field Staff
Sales Administrator
Shatterfix Mobile
09.2015 - 10.2017
- Performed admin duties, Filing.
- Data capturing
- Customer Service
- General office duties.
- Done sales, captured data, done Weekly recon, confirmed stock and orders.
Sales Consultant
Frank Financial Services
12.2011 - 11.2013
- Inbound Consultant-Standard Bank Insur
- Insurance
- Customer Service
- Data Capturing
- Good listening skills
Sales Consultant
Teleperformance SA
02.2010 - 04.2011
- Outbound sales to UK customers - Broadband
- Customer Service
- Data Capturing
Customer service representative
Teletech
02.2008 - 01.2010
- Done full training in customer service
- Main duties include assisting American Customers with their mobile queries as well as Technical requirements
- An empathic listener
Consultant
Dialogue Group
07.2005 - 01.2008
- Main duties include inbound and outbound sales - Insurance
- Customer Service
- Data Capturing
Education
High School (Matric) -
Huguenot High School
Certificate - Journalism
City Varsity
TEFL
Teacher Record
06-2021
Skills
Computer literacy
Customer Service
Sales process and development
Telephonic communication skills
Selling skills
Student engagement
Lesson planning
Oral communication
Timeline
Online English Teacher
The Really Great Teacher Company
01.2024 - Current
Retentions Specialist & Campaign Specialist
Vox Telecom
10.2022 - 09.2024
General Store Assistant
Out Of The Blue
11.2021 - 12.2022
Online English Teacher
English Plus Academy
11.2020 - 11.2021
General Manager
Quick & Easy Cleaning Solutions
01.2019 - 03.2020
Assistant Manager
RBS Insurance - Hollard Branch
11.2017 - 01.2019
Sales Administrator
Shatterfix Mobile
09.2015 - 10.2017
Sales Consultant
Frank Financial Services
12.2011 - 11.2013
Sales Consultant
Teleperformance SA
02.2010 - 04.2011
Customer service representative
Teletech
02.2008 - 01.2010
Consultant
Dialogue Group
07.2005 - 01.2008
Certificate - Journalism
City Varsity
High School (Matric) -
Huguenot High School
TEFL
Teacher Record