Summary
Overview
Work History
Education
Skills
Timeline
Generic
Less-Meriel Mac Minn

Less-Meriel Mac Minn

Online English Teacher
Plettenberg bay

Summary

Experienced with creating engaging and effective online lessons. Utilizes interactive teaching methods to foster student participation and comprehension. Knowledge of leveraging digital tools and platforms to enhance virtual learning experience.

Overview

20
20
years of professional experience
2
2
Languages

Work History

Online English Teacher

The Really Great Teacher Company
01.2024 - Current
  • Worked with students between ages 15 and 65 on grammar, pronunciation and sentence construction.
  • Boosted student confidence through tailored feedback and individualized support in areas of improvement.
  • Enhanced students'' language skills by focusing on reading, writing, speaking, and listening activities.
  • Gently corrected student pronunciation and grammar to improve conversation skills.

Retentions Specialist & Campaign Specialist

Vox Telecom
10.2022 - 09.2024
  • Logging Cancellations
  • Retaining Clients
  • Customer Service
  • Sales and aftersales care
  • Data Capturing and analytical skills
  • Communication and conceptual skills

General Store Assistant

Out Of The Blue
11.2021 - 12.2022
  • General Admin, Filing
  • Customer Service
  • Managing Store
  • Banking
  • Cash Up
  • Stock Control and Merchandising

Online English Teacher

English Plus Academy
11.2020 - 11.2021
  • Teaching English to foreign students.
  • Lesson planning.
  • Admin
  • Marketing & Customer service

General Manager

Quick & Easy Cleaning Solutions
01.2019 - 03.2020
  • General Admin, Filing.
  • Data capturing
  • Customer Service
  • Managing Staff On and Off Site
  • Scheduling and recruiting staff.

Assistant Manager

RBS Insurance - Hollard Branch
11.2017 - 01.2019
  • Performed admin duties, Data capturing
  • Customer Service
  • Sales
  • Processing claims
  • Assisted with Interviews and Recruiting of field Staff

Sales Administrator

Shatterfix Mobile
09.2015 - 10.2017
  • Performed admin duties, Filing.
  • Data capturing
  • Customer Service
  • General office duties.
  • Done sales, captured data, done Weekly recon, confirmed stock and orders.

Sales Consultant

Frank Financial Services
12.2011 - 11.2013
  • Inbound Consultant-Standard Bank Insur
  • Insurance
  • Customer Service
  • Data Capturing
  • Good listening skills

Sales Consultant

Teleperformance SA
02.2010 - 04.2011
  • Outbound sales to UK customers - Broadband
  • Customer Service
  • Data Capturing

Customer service representative

Teletech
02.2008 - 01.2010
  • Done full training in customer service
  • Main duties include assisting American Customers with their mobile queries as well as Technical requirements
  • An empathic listener

Consultant

Dialogue Group
07.2005 - 01.2008
  • Main duties include inbound and outbound sales - Insurance
  • Customer Service
  • Data Capturing

Education

High School (Matric) -

Huguenot High School

Certificate - Journalism

City Varsity

TEFL

Teacher Record
06-2021

Skills

Computer literacy

Timeline

Online English Teacher

The Really Great Teacher Company
01.2024 - Current

Retentions Specialist & Campaign Specialist

Vox Telecom
10.2022 - 09.2024

General Store Assistant

Out Of The Blue
11.2021 - 12.2022

Online English Teacher

English Plus Academy
11.2020 - 11.2021

General Manager

Quick & Easy Cleaning Solutions
01.2019 - 03.2020

Assistant Manager

RBS Insurance - Hollard Branch
11.2017 - 01.2019

Sales Administrator

Shatterfix Mobile
09.2015 - 10.2017

Sales Consultant

Frank Financial Services
12.2011 - 11.2013

Sales Consultant

Teleperformance SA
02.2010 - 04.2011

Customer service representative

Teletech
02.2008 - 01.2010

Consultant

Dialogue Group
07.2005 - 01.2008

Certificate - Journalism

City Varsity

High School (Matric) -

Huguenot High School

TEFL

Teacher Record

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Less-Meriel Mac MinnOnline English Teacher