Summary
Overview
Work History
Education
Interests
Accomplishments
Timeline
Barista
LESLIE MASEKO

LESLIE MASEKO

HEAD BARISTA
JOHANNESBURG

Summary

Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 4 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar. Talented Barista Manager adept in customer service, staff management and inventory control. Experienced in brewing techniques and production performance. Highly skilled at creating customer-friendly environment and increasing customer loyalty. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [BARISTA] position. Ready to help team achieve company goals. Mission-driven Barista Manager with excellent communication and teaching skills and infectious love of coffee. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Over 4 years of experience in specialty drink establishment with focused perspective on executing high-functioning coffee bar.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

HEAD BARISTA

PLATO COFFEE CO
JOHANNESBURG
11.2022 - Current
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Participated in budgeting and forecasting activities to make informed decisions.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.

Education

High School Diploma -

MILTON HIGH
PORT ELIZABETH
01.2007 - 11.2010

Interests

ROASTER

Accomplishments

  • Supervised team of 8 staff members.

Timeline

HEAD BARISTA

PLATO COFFEE CO
11.2022 - Current

High School Diploma -

MILTON HIGH
01.2007 - 11.2010
LESLIE MASEKO HEAD BARISTA