Lesley Dzivhuluwani Nyambeni
Midrand Thembisa
Summary
I am experienced control room operator and CCTV Surveillance expert with over 5 years of proven proficiency in ensuring optimal security and safety. Adept at effectively monitoring and responding to critical situations. Strong track record in maintaining surveillance systems and handling incidents with precision. Eagerly seeking new opportunities to combine my extensive experience in control room operations with supervisor knowledge, contributing to a secure work environment.
Control Room Specialist with strong background in monitoring and managing systems. Known for quick decision-making, reliable performance, and adaptability to changing scenarios. Expert in troubleshooting, system analysis, and ensuring operational safety. Collaborative team player focused on results, enhancing team dynamics, and meeting operational goals.
Overview
7
7
years of professional experience
Work History
National control room operator
TSU PROTECTION SERVICES
03.2024 - Current
- Off-site monitoring (mining, farm, residents, business, and malls) using different cameras system.
- Tactical dispatch
- Monitoring Deep alerts
- Write incident report using IMR system
- Monitoring WebEye system
- Monitoring Tactical and CPO using fleet cam system
- On-site monitoring
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations
Senior Control room operator
FIDELITY SECURITY SERVICES
08.2021 - 03.2024
- Control officers on shift
- Operate EOB system
- Investigate incidents through CCTV
- Monitoring mall using CCTV cameras
- Monitoring LPR system
- Responding customers' emails
- Dispatching officer and tactical team
- Monitoring Fire alarm
- Streamlined communication between departments to ensure smooth operations in the control room.
Senior security supervisor
FIDELITY SECURITY SERVICES
10.2019 - 08.2022
- Command parade
- Running shift
- Preparing bookings
- Assisting in pay queries and leaves
- Investigating incidents happened on site
- Screened vendors and contractors before granting access to restricted areas within mall.
Security officer (key runner)
FIDELITY SECURITY SERVICES
05.2018 - 10.2019
- Opening mall gates and entrances
- Assisting constructions on site (escorting and monitoring)
- Assisting supervisor running shift
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Listener Certificate - Listener Admin And Monitoring
ORYX SYSTEMS
Randburg, South Africa10-2024
CCTV And Control Room Operator
JJM Security Training
Kempton Park, South Africa01-2024
Grade A
TSHWANE INSTITUTION OF SECURITY
12.2021
Higher National Certificate - Matric
MPANDELI SECONDARY SCHOOL
Thohoyandou, South Africa12.2013
Skills
- Multi cameras operation
- Incident management
- System monitoring
- Security camera monitoring
- Excellence written communication
- Radio communications
- Crime investigation
- CCTV and Control Room Operator
- Proactive approach
- Alarm management
Languages
English
Tshivenda
Sepedi
Isizulu
Xitsonga
Personal Information
- Date of Birth: 10/18/95
- Nationality: South African
Driving License - Category
Code 14 with PDP
Timeline
National control room operator
TSU PROTECTION SERVICES
03.2024 - Current
Senior Control room operator
FIDELITY SECURITY SERVICES
08.2021 - 03.2024
Senior security supervisor
FIDELITY SECURITY SERVICES
10.2019 - 08.2022
Security officer (key runner)
FIDELITY SECURITY SERVICES
05.2018 - 10.2019
Grade A
TSHWANE INSTITUTION OF SECURITY
Listener Certificate - Listener Admin And Monitoring
ORYX SYSTEMS
CCTV And Control Room Operator
JJM Security Training
Higher National Certificate - Matric
MPANDELI SECONDARY SCHOOL
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