LESLEY JADE CALVERT
Sales Agent
Bellville
Summary
Driven Sales Agent with 3 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Sales Agent
Direct Independent Brokers
05.2023 - Current
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Boosted productivity by implementing innovative sales techniques that aligned with client preferences and values.
Debt Collector Agent
Anthony Richards & Associates
12.2020 - 03.2022
- Negotiating payments while continuing to build a positive relationship with customers
- Performed telephone contact with customers according to guidelines and standards to ensure payment
- Managed collection efforts with a high level of persuasiveness and professionalism
- Maintained positive customer relationship and minimize bad debt exposure
- Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection/recovery
Education
National Senior Certificate - English Home Language, Afrikaans First Additional Language, Math Literacy, Business Studies, Consumer Studies, Computer Applications Technology, Life Orientation
Kasselsvlei Comprehensive High School
01.2014 - 01.2019
Certificate of Competence - End User Computing NQF Level 3
On the Ball College
01.2020 - 01.2022
Skills
Proficient in negotiation
Customer engagement
Insurance sales expertise
Expertise in product features and benefits
Customer loyalty strategies
Digital marketing
Customer loyalty management
Contract review and analysis
Additional Information
Training Manager: Sean Dryden
+27 61 468 9954
Personal Information
- ID Number: 0007010095086
- Dependents: 1
- Gender: Female
- Nationality: South African
- Marital Status: Single
Second Language
Afrikaans
Timeline
Sales Agent
Direct Independent Brokers
05.2023 - Current
Debt Collector Agent
Anthony Richards & Associates
12.2020 - 03.2022
Certificate of Competence - End User Computing NQF Level 3
On the Ball College
01.2020 - 01.2022
National Senior Certificate - English Home Language, Afrikaans First Additional Language, Math Literacy, Business Studies, Consumer Studies, Computer Applications Technology, Life Orientation
Kasselsvlei Comprehensive High School
01.2014 - 01.2019
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