Lesiba Donald Mogadime
Sales Representative
Midrand
Summary
I am dedicated young man whose career driven with ability to learn efficiently and have good communication skills with more than 6 years experience in sales proffession , worked for most reputable companies. I have obtained my Marketing Management N6 which is equivalent to Diploma. And currently studying towards BBA in Business Administration.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Hybrid Sales Consultant
Fidelity Security Group
Midrand
04.2023 - Current
- Collaborated with cross-functional teams to identify and address customer needs.
- Used in-store system to locate inventory and place special orders for customers.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Negotiated contracts with clients and developed relationships with key personnel.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Trained and mentored new sales representatives.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Monitored customers for signs of security concerns and escalated issues to management.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Prioritized helping customers over completing other routine tasks in store.
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Created detailed sales presentations to communicate product features and market data.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with marketing teams to develop targeted promotional campaigns that drove customer interest and engagement.
- Developed strong rapport with customers and created positive impression of business.
- Followed up with existing customers to provide additional support and address concerns.
General Manager
Toshiya Holdings Pty Ltd
Groblersdal
01.2018 - 12.2023
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Analyzed market trends and competitor activities to create competitive advantages.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Developed and maintained relationships with customers and suppliers through account development.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Financial Advisor
Metropolitan And Momentum Life Investment
Groblersdal
04.2017 - 12.2017
- Educated clients on financial topics and best practices.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Researched and evaluated potential investment products for clients.
- Recommended specific investments to help clients meet financial goals.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Collaborated with team members to streamline processes and improve overall client experience.
- Managed risk effectively through careful analysis of clients'' needs and portfolio diversification strategies.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Mentored junior advisors, sharing knowledge, expertise, and best practices to enhance team performance.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Created financial models to analyze and evaluate investment strategies.
- Analyzed clients'' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives.
- Helped clients make informed decisions about financial future.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
Banker
Nedbank
Groblersdal
12.2013 - 03.2017
- Processed applications for new accounts.
- Educated customers on online banking and mobile banking applications.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Processed customer applications and approved loans in accordance with bank policy.
- Continuously updated knowledge of industry trends, regulations, and competitor offerings to maintain a competitive edge in the banking market.
- Leveraged advanced analytical tools to assess portfolio performance, making informed recommendations for adjustments as needed.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Managed risk exposure by conducting thorough credit assessments for loan applicants.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Conducted detailed market research to identify new opportunities for growth within the banking sector.
- Evaluated client financial positions and identified most appropriate banking products.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
Education
Diploma - Administrative Management
Unisa
PretoriaDiploma - Marketing Management And Research
Sekhukhune Tvet College
Groblersdal 12.2012
Grade 12 - Matric
Kopano Senior Secondary School
Lebowakgomo 12.2008
Skills
Multilingual
Sepedi
Good
Timeline
Hybrid Sales Consultant
Fidelity Security Group
04.2023 - Current
General Manager
Toshiya Holdings Pty Ltd
01.2018 - 12.2023
Financial Advisor
Metropolitan And Momentum Life Investment
04.2017 - 12.2017
Banker
Nedbank
12.2013 - 03.2017
Diploma - Administrative Management
Unisa
Diploma - Marketing Management And Research
Sekhukhune Tvet College
Grade 12 - Matric
Kopano Senior Secondary School
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