Summary
Overview
Work History
Education
Skills
Timeline
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Lesiba David Molekwa

Customer Service And Sales
Pretoria,GP

Summary

Dynamic and customer-focused professional with a proven track record at Uber, excelling in safe driving and exceptional customer service. Achieved high ratings through punctuality and cleanliness, while effectively addressing passenger needs. Skilled in vehicle maintenance and problem-solving, fostering loyalty and repeat business through engaging interactions.

Dedicated Rideshare Driver with over 3 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.

Overview

16
16
years of professional experience

Work History

Uber Driver

Uber
09.2021 - Current
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Followed company guidelines and policies when interacting with passengers.
  • Responded to passenger concerns and complaints politely and professionally.

Salesperson

Pick N Pay
12.2009 - 04.2017
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Education

High School Diploma -

NCHAUPE HIGH SCHOOL
MAKAPANSTAD
04.2001 -

Skills

Safe driving

Timeline

Uber Driver

Uber
09.2021 - Current

Salesperson

Pick N Pay
12.2009 - 04.2017

High School Diploma -

NCHAUPE HIGH SCHOOL
04.2001 -

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Lesiba David MolekwaCustomer Service And Sales