Microsoft word
Lesego Martha Ramarwane
Junior Web Developer
Rustenburg
Summary
Dynamic professional with a proven track record of enhancing team success and customer satisfaction at Shoprite Store. Excelled in leveraging computer skills and a friendly, positive attitude to deliver high-quality results. Skilled in Microsoft Office and adept at fostering professional relationships, consistently exceeding employer expectations without exceeding a 55-word limit. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Learnership
Deviare
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Baker
Shoprite Store
10.2021 - 02.2024
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Administrative Assistant
Sabi Construction
06.2019 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Maintained inventory of office supplies and placed orders.
Cell Phone Sales Associate
Edcon Group
02.2014 - 05.2021
- Grew the store''s clientele base through proactive networking efforts at local events or community gatherings.
- Demonstrated adaptability by quickly learning about new mobile devices or plans as they were introduced into the market nd efficiently integrating them into my selling strategies.
- Served as a key resource for colleagues seeking advice on complex technical issues or challenging customer interactions.
- Contributed to a motivated and high-performing team culture by sharing best practices, celebrating successes, and offering constructive feedback when needed.
- Provided exceptional after-sales support by answering questions, troubleshooting issues, and recommending accessories or upgrades as needed.
- Assisted management with inventory control, ensuring optimal product availability for customer needs.
- Increased customer satisfaction by providing knowledgeable and efficient service in all cell phone sales transactions.
- Participated in ongoing training opportunities to stay current with industry developments and enhance my skills as a knowledgeable cell phone sales associate.
- Built strong relationships with customers, resulting in repeat business and positive referrals.
- Performed cash, card, and check transactions to complete customer purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
Education
High School Diploma -
Bafokeng High School
Phokeng,Rustenburg 04.2001 -
Skills
Friendly, Positive Attitude
Affiliations
- Society of Human Resource Management
Software
Google docs
Excel
Certification
[Area of certification] Training - [Timeframe]
Interests
Learning New Technologies
Problem-Solving
Creativity
Responsive Web Design
Continuous Learning
Collaborating with Designers
Community & Networking
Timeline
Learnership
Deviare
02.2024 - Current
Baker
Shoprite Store
10.2021 - 02.2024
Administrative Assistant
Sabi Construction
06.2019 - 09.2021
Cell Phone Sales Associate
Edcon Group
02.2014 - 05.2021
High School Diploma -
Bafokeng High School
04.2001 -
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