LESEGO PORTIA MASETE
Johannesburg
Summary
Operations manager with 12+ years of experience in school operations, team leadership, and health and safety compliance. Expertise in developing efficient systems, training teams, and managing budgets to drive cost-effective results. Proven track record of integrity and problem-solving in dynamic educational settings. Committed to enhancing operational excellence and strategic leadership in mission-driven organizations.
Overview
15
15
years of professional experience
Work History
Senior Administrator / Consultant (Contract)
Infundo Foundation
Johannesburg, South Africa
01.2026 - 03.2026
- Facilitated project coordination through effective administration.
- Scheduled meetings and coordinated team communications.
- Monitored attendance and addressed issues promptly.
- Managed email correspondence with stakeholders.
- Assisted with event planning and documentation.
Project Manager (Contract)
T&T Academy
Johannesburg, South Africa
10.2025 - 12.2025
- Helped in recruitment and candidate selection processes.
- Supported CV data capturing and database management activities.
- Assisted in developing candidate selection systems.
- Facilitated improvements to recruitment processes.
- Led a team of data capturers to meet deadlines.
Operations Manager
SPARK Schools
Johannesburg, Gauteng
01.2014 - 05.2025
- Ensured efficient, cost-effective, and compliant day-to-day operations.
- Developed and reviewed policies, procedures, and regulatory compliance measures.
- Supported HR with recruitment, onboarding, and staff performance management.
- Led, trained, and supervised the Operations Team to drive productivity.
- Oversaw administration, records management, procurement, and inventory control.
- Managed supplier contracts, budgets, and resource allocation.
- Collaborated with the school management team to achieve strategic goals.
- Directed crisis management, health, and safety compliance.
- Assisted with front office administration and school data reporting.
Office Manager
SPARK Schools
Johannesburg, Gauteng
01.2013 - 01.2014
- Oversaw front office operations, including reception, inquiries, and parent engagement.
- Managed billing, administration, and daily office operations.
- Supported the school’s leadership team in strategic planning and implementation.
- Coordinated staff schedules, training, and operational logistics.
Receptionist & Office Assistant
Step Advisory
Johannesburg, Gauteng
01.2011 - 01.2012
- Provided front-desk reception duties including answering calls, welcoming clients, and managing the office calendar.
- Assisted with document preparation, printing, binding, and meeting setup.
- Supported CEO and project leads with boardroom logistics and strategic sessions.
- Ensured smooth daily office operations and administrative efficiency.
Intern
Catalyst Consulting
Johannesburg, Gauteng
01.2011 - 01.2012
- Provided administrative support including creation of client profiles, printing, and compiling workshop materials.
- Assisted with booking flights and accommodation for consultants.
- Supported preparation of presentations and strategy session logistics.
- Shadowed administrator, learning back-office processes and supplier liaison.
Education
Teaching English as a foreign language course -
01-2025
Maintaining Occupational Health, Safety and General Housekeeping -
01-2019
Diploma in Human Resource Management - Human Resource Management
Damelin Correspondence College
Johannesburg, GP01-2011
Matric -
Ferndale High School
01-2008
Skills
- Operations & Strategy: Operations Management, Process Improvement, Policy Implementation
- Finance & Procurement: Budgeting, Forecasting, Procurement
- People Management: Staff Training & Development, Supervision, Recruitment & Onboarding, HR Support, Performance Reviews
- Compliance & Risk: Health & Safety, Facilities & Compliance Training, Risk & Crisis Management, Compliance File Management (checklists, audits)
- Relationships: Supplier & Stakeholder Management
- Administration: Data Management, Reporting, Front Office & Administrative Support
- Technical: MS Office Suite
- End-to-End Recruitment & Onboarding
- HR Administration & Compliance (LRA, BCEA, POPI Act)
- Payroll Input & Liaison with Payroll Providers
- Employee Records & Data Management
- Policy Development & Standardization
- Staff Movements (Promotions, Transfers, Exits)
- MS Office Suite Proficiency
Languages
English
Setswana
References
- Debbie Craig, Catalyst Consulting, 079 683 8324
- Desiree Naidoo, SPARK Schools, 074 372 4305
Availability
Available to begin immediately
Timeline
Senior Administrator / Consultant (Contract)
Infundo Foundation
01.2026 - 03.2026
Project Manager (Contract)
T&T Academy
10.2025 - 12.2025
Operations Manager
SPARK Schools
01.2014 - 05.2025
Office Manager
SPARK Schools
01.2013 - 01.2014
Receptionist & Office Assistant
Step Advisory
01.2011 - 01.2012
Intern
Catalyst Consulting
01.2011 - 01.2012
Teaching English as a foreign language course -
Maintaining Occupational Health, Safety and General Housekeeping -
Diploma in Human Resource Management - Human Resource Management
Damelin Correspondence College
Matric -
Ferndale High School