Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lesego Phiri

Information Management Specialist
Cape Town / Johannesburg

Summary

Experienced Information Management Specialist with over 8 years in data management, analytics, governance, and stakeholder engagement. Skilled in developing and implementing data governance frameworks, process optimisation, and delivering actionable insights to drive strategic business decisions. Adept at managing complex data projects, building strong stakeholder relationships, and ensuring data quality, compliance, and integrity across enterprise environments.


Passionate about fostering a data-driven culture and championing the value of data in shaping business outcomes. Proven ability to align data strategies with organisational goals, oversee enterprise data assets, and collaborate effectively across IT, compliance, and operational teams. Committed to staying current with emerging trends in analytics, AI, and data management to unlock business value.

Now seeking to leverage this expertise in a strategic data leadership role, contributing strategic leadership and operational excellence in enterprise-wide data and analytics initiatives.

Overview

9
9
years of professional experience

Work History

Information Management Specialist

First National Bank, FNB
11.2023 - Current
  • Implement, and maintain enterprise data governance frameworks, ensuring data quality, integrity, and compliance with regulatory and internal standards.
  • Oversee the management of enterprise data assets, metadata, and business glossaries to support data-driven decision-making processes.
  • Facilitate data stewardship initiatives by collaborating with business and technical stakeholders across the organisation.
  • Lead the design and optimisation of information management processes and standards to improve operational efficiency and data accessibility.
  • Manage stakeholder relationships, providing advisory support on data governance, data management best practices.
  • Conduct regular data quality assessments, root cause analysis, and remediation plans to ensure data accuracy and reliability.
  • Support enterprise reporting and analytics initiatives by ensuring availability of high-quality, trusted data sources.
  • Drive awareness and advocacy for data governance principles and promote a data-centric culture within the organisation.
  • Contribute to strategic projects involving data integration, master data management, and enterprise information management initiatives.
  • Collaborate closely with analytics ,compliance , risk, legal and operational teams on data-related projects.
  • Prepare and present reports on data quality metrics, governance activities, and project statuses to stakeholders and governance forums.

Analyst Developer

AYOBA
12.2022 - 10.2023
  • Performed system analysis, documentation through data modeling, testing, implementation, and user support for platform transitions.
  • Validated results and performed quality assurance to assess accuracy and quality of data.
  • Enhanced interfaces to promote better functionality for users.
  • Cultivated relationships with industry leaders and within company to share tips and information.
  • Identified and Understood business use of data within context of both the mobile application space and the data and technology landscape within the organisation
  • Elicited data, reporting, analytics and visualisation requirements from business
  • Distilled business requirements into specifications, prototypes and code where needed
  • Consulting with analysts, engineers, developers and business on solutions for projects focused on data integration and governance
  • Supporting Data team efforts in analysis and development across verticals and subject areas
  • Training and supporting users and teammates
  • Working closely with Head of Data & Analytics on innovation and strategic initiatives

Key Highlights:

Incorporating a self-service initiative, I hat to understand the intricacies of data flow within Data Warehousing and storage, accentuating the significance of privacy, security, data governance, and quality. Through this project, I crafted cost effective solutions for the new warehouse. Operating within a cross-functional capacity, I honed my expertise in data modeling by collaborating closely with process developers and data architects, ultimately orchestrating an optimized solution. This involved the meticulous creation of source-to-target mappings and enforcing data governance principles. The resultant metadata was presented to ETL developers and analysts, which was used to develop the organization's KPIs on a BI ready platform.

Data Analyst

AYOBA - SIMFY Africa
08.2021 - 12.2022
  • Utilized exploratory Analysis to assist Product and Engineering teams to define and implement key operational metrics while identifying areas to help move key metrics, this included building models of user behaviors for analysis or to power production systems
  • Monitored key product metrics while conducting investigations to understand root causes of changes in metrics to assist in the process of setting goals and associated KPIs's
  • Built and Analyzed dashboards and reports while assisting in the automation of analysis which were continually required in running of campaigns or building user retention
  • Showcased analytics leadership through presenting analytical analysis and insights to other teams within Ayoba with a focus on translating these insights into actionable recommendations
  • Upheld security and confidentiality of documents and data within area of responsibility by implementing data protection and privacy
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Senior Data Analyst

Old Mutual Limited
09.2019 - 08.2021
  • Engaged with internal clients to understand their business requirements in addition to analyzing their data support requirements and directing data analysis and reporting.
  • Developed business reports to support ad-hoc and regular business requirements while performing data quality checks and validating results.
  • Transformed data across the business into formats that can be used by end users to develop valuable business insights.
  • Upheld the responsibility for creating end to end solutions which includes problem definition, data acquisition , data exploration and visualization.
  • Building dashboards and reports to help answer business questions.
  • Interpreting and analyzing data while presenting it to stakeholders using presentations or reports.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Senior Data Analyst

Maitland Group
05.2019 - 10.2019

Promotion from role as Portfolio Data Analyst- Hedge Funds

Data Analyst

Maitland Group
12.2017 - 04.2019
  • Was part of Data Analytic team whose primary responsibility is data management and supporting the static and bulk data needs of a global fund accounting team of over 120 staff.
  • Assisted in facilitating the accurate entry of trade ,reconciliation, conversion and reference data.
  • Administered and cleared exceptions of daily trades source loads as well as corporate action details.
  • Reconciled daily and monthly deliverable funds with the Portfolio Analyst team.
  • Took part in the analysis and programming of interfaces for trade, position and reconciliation.
  • Supported with the administration of new product development and implementation as well as portfolio system administration.

Central Sales Specialist and Reception

Stor-Age Self Storage
10.2016 - 09.2017
  • Facilitated in responding to clients' requests with regards to pricing
  • Supervised the front office as and when required
  • Welcomed clients, took calls and relayed messages to fellow colleagues
  • Provided Housekeeping support to immediate management
    Assisted with overseeing Housekeeping staff in addition to delegating
    tasks and inspecting work that had been performed
  • Took part in assisting the Finance department with the delivering of cash reconciliations
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Supported retail distributors, dealers and customers through in-person and telephone support.

Education

Certified Data Management Professional (CDMP) - Data Management

DAMA International
Remote Learning
01.2026

Bachelor of Commerce - Economics And Information Systems

University Of The Western Cape
Cape Town
01.2011 - 2015.01

Matric -

Rhenish Girls' High School
Stellenbosch
01.2010 - 2010.12

Skills

Information Management

Data Management

Records management

Metadata management

Data governance

Data compliance

Reporting

Business needs analysis

Information lifecycle management

Big data analytics

Timeline

Information Management Specialist

First National Bank, FNB
11.2023 - Current

Analyst Developer

AYOBA
12.2022 - 10.2023

Data Analyst

AYOBA - SIMFY Africa
08.2021 - 12.2022

Senior Data Analyst

Old Mutual Limited
09.2019 - 08.2021

Senior Data Analyst

Maitland Group
05.2019 - 10.2019

Data Analyst

Maitland Group
12.2017 - 04.2019

Central Sales Specialist and Reception

Stor-Age Self Storage
10.2016 - 09.2017

Bachelor of Commerce - Economics And Information Systems

University Of The Western Cape
01.2011 - 2015.01

Matric -

Rhenish Girls' High School
01.2010 - 2010.12

Certified Data Management Professional (CDMP) - Data Management

DAMA International
Lesego PhiriInformation Management Specialist