Lesego Rethabile Molefe

Dynamic and adaptable Customer Development Executive with over 8 years of experience across customer service, client relationship management and operational execution. Proven track record of delivering results for leading brands such as Colgate-Palmolive, with a focus on driving customer satisfaction, resolving high-value claims, and supporting business growth through strategic collaboration. Currently pursuing a Bachelor of Business Administration (BBA), combining academic development with hands-on business insight.

Customer Development Executive

Darkchild Productions (Contracted to Colgate-Palmolive)

- Collaborated with Finance and Key Customer Stakeholders to reduce outstanding trade claims from R30 million to R2 million, significantly improving account status and strengthening customer relations.

- Led investigation and reconciliation of claim discrepancies, resolved disputes, and co-developed a preventative claims resolution process.

Lounge Host

SLOW Lounge

- Change Champion selected to lead operational and cultural transformation efforts within the lounge team.

- Acted as liaison between management and frontline employees to promote buy-in and ensure smooth transition during change initiatives.

Earl Molefi | Colgate-Palmolive Customer Development Director - Traditional Trade

082 947 1436

Cuba Wills | Darkchild Productions General Manager 

083 621 1047 

Benadette Shabangu | SLOW Lounge Manager 

060 971 4242