Lesego Mncube

• Developed strong relationships with stakeholders across various departments, fostering collaboration and open communication channels throughout projects lifecycles.
• Leveraged analytical tools to identify trends, opportunities, and threats within the industry landscape.
• Assisted in the development of long-range plans, incorporating market research and trend analysis for informed decisionmaking.
• Managed multiple priorities effectively, consistently achieving deadlines while maintaining a high level of attention to detail in all deliverables produced.
• Streamlined data collection processes for improved efficiency and more accurate planning outcomes.
• Collaborated with cross-functional teams to develop and implement strategic initiatives aligned with organizational goals.

• Monitor product availability, selection, and pricing for top-selling items and new releases.

Strategic Planning Assistance:
• Develop strategies to enhance sales and expand brand partnerships within the clothing category.
Brand and Supplier Management:
• Source new brands, build supplier relationships, negotiate terms, and manage suppliers according to SLAs.

Promotional Activities:
• Create promotional programs and manage merchandising to boost sales and visibility.
Customer Experience Support:
• Collaborate with operations to monitor returns, support customer service, and resolve complaints.
Inventory Management:
• Oversee stock levels, place replenishment orders, and manage stock to meet demand.

• Plan and track the shipment of final products according to customer requirements
• Facilitate communication between warehouse, sales team and customers
• Track shipments and address any delays
• Ensure on time delivery and order stock

• Started as an intern then became permanent
• Supported the team in planning deliveries and materials to meet pre-established demands
• Forecasting to prevent over/understocking
• Ensuring a 99% stock accuracy report

• Customer order specialist and SAP key automation user
• Managing sales orders to ensure that the customer receives the ordered goods at the right time and place
• Order desk