LESEGO FORTUNE MAHOMED
Field Services Engineer
Cosmo city
Summary
Professional with strong technical acumen and hands-on experience in field services. Adept at troubleshooting, maintaining, and repairing complex systems and equipment. Strong team collaborator focused on achieving results and adapting to changing needs. Skilled in diagnostics, customer support, and technical documentation.
Overview
12
12
years of professional experience
Work History
Field Services Engineer
RAIN NETWORKS (PTY) LTD
- Current
- Going to network towers to troubleshoot alarms, packet loss etc.
- Commission new network towers/ microwave links
- Maintain and upgrade network towers and its components
- Decommission any unused equipment on any of our network towers.
- 5G Drive Tester/ Dasher/ Mall Static tests
- Driving around towers to test for 5G network.
- Driving to different malls to test for network.
- Installing 5G CPE’s to client’s premises.
- Installing 5G outdoor units at client’s premises.
- Do fault finding when the client is not getting network.
- Add backup batteries to our sites
- Conduct site surveys and notify the company of any damage and ensure that towers are in working conditions.
TechBar Technician
CIT Business Solutions (PTY) LTD
03.2018 - 06.2018
- Deploying latest software's for all staff members of Absa Towers west.
- Connecting them to Wi-Fi (Laptops, Cell phones & iPad)
- Helping them with the new VPN migration that they were being moved to.
- Making sure that they can receive and send emails was also part of my day to day job.
- Making sure that their laptops are virus free.
- Connecting their laptops to all the printers in the building so that they can print wherever they are within the building.
- Contract ended
Field Services Technician
CEB Maintenance Africa PTY
09.2015 - 06.2017
- Carries out maintenance, on a timely basis, on all machines (printers, scanners, tills, admin & receiving PCs) assigned to me.
- Advices management on service plans and technical matters required.
- Performs necessary activities to keep diagnostics, tools and service aids in a ready condition.
- Assumes accountability for the quality of service as required.
- Practices time utilization as defined by hardware management.
- Adheres to all established safety standards.
- Reports any unsafe conditions to the group leader in charge or to the Branch Manager.
- Keeps call dispatch informed on current location, assessment of call priority and planned activity.
- Ensures that calls within assigned sections are answered within the required time scale.
- Adhere to SLA
- Stock control
- Repairs
- Admin
- Standby
- Ensure compliance to all Health and safety standards both for my employer and their Customers.
- Retrenched
Assistant Manager
MR Price Group
08.2014 - 09.2015
- Customer service.
- Cash up.
- Receive and raise stock queries (If applicable).
- Admin (Filling start of day reports, stock queries & cash up slips).
- Log calls for any required maintenance (Tills not working, lights not coming on, aircon maintenance as well as fire extinguisher maintenance).
- Staff motivations and discipline.
- Joined CEB Maintenance
Education
CCNA - Information Technology
04.2001 -
Course - Rope Access Level 1 (Basic operative)
05-2023
- Rigging
- First aid level 1 (CIT185)
- Firefighting course
- Risk Assessment Workshop
Course - Service Technician: Information & Communications Technology Support (A+)
01-2011
- Subjects
- Computer hardware & Software
Course - Networking Essentials (N+)
01-2010
- Subjects
- Networking
Course - Technical Support
01-2009
- Subjects
- Introduction to computers
- Microsoft Office
- P.C Engineering
- Communication Skills
Matric National Senior Certificate - undefined
01-2008
- Subjects
- Setswana
- English FAL
- Life Orientation
- Life Sciences
- Agricultural sciences
- Physical sciences
Skills
Knowledgeable of, and experienced in service of the requirements and diagnostic/maintenance procedures necessary on installed products
Have a good understanding of systems environment and will work towards gaining a conceptual knowledge of software
SKILLS
On-site support
Service documentation
Technical support
Troubleshooting and repair
Equipment installation and repair
Computer software repair
Remote support
Equipment installation
Preventive Maintenance
Repairing devices
System diagnostics
Equipment testing
Timeline
TechBar Technician - CIT Business Solutions (PTY) LTD
03.2018 - 06.2018
Field Services Technician - CEB Maintenance Africa PTY
09.2015 - 06.2017
Assistant Manager - MR Price Group
08.2014 - 09.2015
CTU Training Solutions - CCNA, Information Technology
04.2001 -
Field Services Engineer - RAIN NETWORKS (PTY) LTD
- Current
P C Training & Business College - Course, Service Technician: Information & Communications Technology Support (A+)
P C Training & Business College - Course, Networking Essentials (N+)
P C Training & Business College - Course, Technical Support
Geysdorp Secondary School - Matric National Senior Certificate,
Gravity Training - Course, Rope Access Level 1 (Basic operative)