Agnes Lesego Dikhudu
Junior Admin Assistance And Claims Administrator
Johannesburg
Summary
Dynamic professional with a proven track record at Cornerstone Employee Benefits, excelling in claims processing and customer satisfaction. Expert in Microsoft Office and adept at deadline management, I significantly enhanced client experience and operational efficiency. Skilled in both technical and interpersonal realms, I bring a blend of claims auditing expertise and consultative sales techniques to the table.
Overview
4
4
years of professional experience
1
1
Language
Work History
Junior Admin Assistance and Claims Administrator
Cornerstone Employee Benefits
03.2021 - Current
- Retirement Claims
- Withdraw Claims
- Resignation Claims
Retrenchment Claims - Disability Claims
- Funeral Claims
- Life Cover / Death Claims
- Underwriting/Medicals
- Billing
- Generating of benefit statements
- Update Dynamics Sales
- Send Welcome Mailers to new members
- Goodbye mailers to the exits
- Provide claimants with feedback and proof of payments
- Submit education benefits
- Assist beneficiaries with Trust Funds Accounts
Sales Consultant Truworths
Truworths
10.2020 - 01.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Education
Wealth Management NQF5
Integrity Academy
Johannesburg, South Africa10-2023
Business Practice
TrainingForce
Parktown, Johannesburg 12-2021
Matric
R.W.Fick Senior Secondary School
Bosmont 12-2018
Skills
Excel Skills
undefinedTimeline
Junior Admin Assistance and Claims Administrator
Cornerstone Employee Benefits
03.2021 - Current
Sales Consultant Truworths
Truworths
10.2020 - 01.2021
Wealth Management NQF5
Integrity Academy
Business Practice
TrainingForce
Matric
R.W.Fick Senior Secondary School
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