

I am a highly motivated and individual currently completing my NCV Level 4 in Information Technology & Computer Science. Passionate about troubleshooting, networking, and smart device technologies, I am eager to apply my skills in a hands-on environment. Currently attending a program at Samsung, where I am gaining experience in hardware/software support, cybersecurity, and customer assistance. I am a quick learner with strong problem-solving abilities and a keen interest in innovative technology solutions.
Technical Skills
Basic hardware and software troubleshooting
Network configuration and connectivity support
Cybersecurity awareness and threat detection
Basic coding knowledge
Soft Skills
Communication and teamwork
Problem-solving abilities
Time management
Fundamental Computer Skills
Willingness to learn
IT Essential- certification