Office & Productivity: Microsoft Office (Word, Excel) or Google Workspace (Docs, Sheets)
Open To Work
Lesedi Mangate
Sales Agent
Kimberley,NC
Work Preference
Summary
Results-driven sales agent with strengths in technical sales, customer engagement, and retention strategy. Skilled in upselling, networking, and resolving customer needs to support repeat business and strong service satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Agent
Telkom Galeshewe
11.2025 - Current
- Explained telecom products, promotions, and contract options in clear terms.
- Processed sales transactions accurately and maintained clean customer records.
- Assisted customers with product selection, billing queries, and service information.
- Resolved routine service issues and directed complex cases to appropriate departments.
- Built rapport with customers to encourage repeat visits and service satisfaction.
- Supported store operations by organising stock, pricing displays, and sales materials.
- Updated account details and captured customer information using internal systems.
- Provided after-sales support as required, enhancing overall customer experience.
- Displayed excellent multitasking abilities during high-pressure situations, ensuring optimal service delivery.
- Delivered presentations at company meetings showcasing progress and future plans.
- Maintained store standards to uphold clean, professional appearances.
- Increased revenue through upselling and consistent contract renewals.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Analysed and audited market competition, developing sales strategies that showcase unique business offerings.
- Negotiated best-possible prices for maximised profit levels.
Education
Bachelor of Commerce in Supply Chain And Operation - Logistics And Supply Chain Management
Unisa
Kimberley ,South Africa 04.2001 -
Skills
Technical sales
Sales techniques
Strategic selling
Retention strategy implementation
Customer engagement
Effective networking
Event selling experience
Microsoft Excel
Software
Timeline
Sales Agent
Telkom Galeshewe
11.2025 - Current
Bachelor of Commerce in Supply Chain And Operation - Logistics And Supply Chain Management
Unisa
04.2001 -