Lereko David Thulo
Team Leader For Sales Consultant
Johannesburg
Summary
Dynamic Sales Consultant with a proven track record at Cartrack, excelling in consultative sales and customer relationship management. Achieved increased sales revenue through effective lead generation and upselling strategies. Renowned for building lasting client relationships and enhancing team performance, driving exceptional customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Cartrack
07.2017 - 07.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maximized customer retention by resolving issues quickly.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Education
National Certificate - Information Technology
PC Training And Business College
Klerksdorp 10.2005
Skills
Time management
Community networking
Customer liaison
Sales funnel management
Customer relationship management
Sales strategies
Consultative sales
Sales analysis
Strategic planning
Cold calling
Closing techniques
Sales proposal creation
Online marketing
Product and service sales
Persuasive communication
Objection handling
Lead generation
Prospecting skills
CRM proficiency
Leads prospecting
Referral generation
Contract negotiation and closing tactics
Client service
Customer relationship building
Relationship building
Upselling and cross selling
Customer needs assessment
Sales development
Sales presentations
Customer retention
Network development
Sales expertise
Retention strategies
Relationship selling
Performance improvement
Personnel training
Sales forecasting
Timeline
Sales Consultant
Cartrack
07.2017 - 07.2025
National Certificate - Information Technology
PC Training And Business College