Lereko David Thulo

Cartrack

07.2017 - 07.2025

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Responded to telephone and in-person requests for information.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maximized customer retention by resolving issues quickly.
Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Generated increased sales revenue through effective lead generation and follow-up efforts.