Lereko Motsiri
Cabin Crew Member
Kempton Park,GP
Summary
Dedicated Cabin Crew Member experienced in customer assistance and safety compliance. Delivered exceptional service while adhering to safety regulations and emergency protocols, fostering a welcoming atmosphere and promptly addressing passenger needs. Enhanced passenger experience through effective complaint resolution and cultural sensitivity.
Overview
2
2
years of professional experience
Work History
Cabin Crew Member
South African Airways
11.2024 - Current
- Delivered exceptional customer service to enhance passenger experience and satisfaction.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Collaborated with team members to maintain a cohesive and efficient working environment.
- Ensured compliance with safety regulations and emergency procedures during flights.
- Conducted pre-flight briefings to communicate safety protocols and service expectations to crew members.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote a safe environment for travelers and employees.
- Maintained cabin safety by conducting pre-flight checks and adhering to airline policies.
- Followed company regulations and rules to promote safe environment for travelers and employees.
Education
High School Diploma -
Boston City Campus And Business Colledge
Klerksdorp, South Africa01.2018
Skills
Passenger assistance
Customer assistance
Complaint handling
Safety awareness
Compliance and regulations
Equipment monitoring
Uniform presentation
Company policy adherence
Cultural awareness
Employee interaction
Reliability and punctuality
Assertiveness
Timeline
Cabin Crew Member
South African Airways
11.2024 - Current
High School Diploma -
Boston City Campus And Business Colledge