Lerato Millicent Maboya
2 Herbert, The Orchards
Summary
I am a dedicated Information system management intern and results-oriented professional with a proven track record in providing technical support for Audit software to 10 Supreme Audit Institutions (SAIs) across Africa, including Malawi, Eswatini, Tanzania, Nigeria, Liberia, The Gambia, Somalia, Eritrea, Mozambique, and Zimbabwe. Successfully deployed and configured three Audit software systems for Eswatini, The Gambia, and Zimbabwe, enhancing operational efficiency.
Adept at facilitating training sessions for six SAIs, namely Malawi, Zimbabwe, The Gambia, Eswatini, Mozambique, and Liberia, contributing to their proficiency in Audit software utilization. Demonstrated precision and efficiency in day-to-day duties, ensuring accurate execution of responsibilities.
Overview
2
2
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Information System Management Intern
Organisation of English-speaking Supreme Audit Institutions(AFROSAI-E)
Lynwood,pretora
02.2023 - Current
- Provided technical Support of Audit software for 10 Supreme Audit Institution (SAI) in Africa , Malawi,Eswatini,Tanzania,Nigeria,Liberia, The Gambia, Somalia, Eritrea,Mozambique and Zimbabwe.
- Deployed and configured 3 Audit software for Eswatini, The Gambia and Zimbabwe.
- Facilitated on a training of Audit software for 6 Supreme Audit Institutions (SAIs) Malawi,Zimbabwe,The Gambia,Eswatini, Mozambique and Liberia.
- Completed day-to-day duties accurately and efficiently.
- Identified areas for improvement of an auditing tool, narrowing focus for decision-makers in making necessary changes.
- Worked closely with human resources to support employee management and organizational planning.
- Organized stakeholder meetings to provide project updates.
- Modified existing software systems to enhance performance and add new features.
- Conducted User Acceptance testing (UAT) after every deployment of the Auditing software
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained accurate records of all activities performed throughout internship period.
- Wrote procedures, reports and technical documents in easy-to-understand terminology.
IT Lab Student Assistant
Tshwane University Of Technology
Pretoria
01.2022 - 12.2022
- Technical Support: Providing technical assistance to students with computer hardware and software.
- Troubleshooting: Diagnosing and resolving technical problems related to computers and IT equipments.
- Software Installation and Updates: Installing, updating, and maintaining software applications on lab computers as needed.
- Lab Monitoring: Monitoring the IT lab to ensure compliance with lab rules and regulations, as well as maintaining a conducive environment for study.
Education
National Diploma - Computer System Engineering
Tshwane University of Technology
Pretoria 01.2019 - Current
Skills
- Scheduling
- Project Management
- Mail Distribution
- Clerical Support
- Presentations
- Project Support
- Analytics
- Report Writing
- Research
- Creative and Resourceful
- Collaboration
- Problem-Solving
- Microsoft Office Suite
- Quick Learner
- Team Collaboration
- Records Administration
Certification
- PHP Fundamental Certificate
- Linux Administration Certificate
- Full Stack Development Fundamental Certificate
Languages
English
First Language
Timeline
Information System Management Intern
Organisation of English-speaking Supreme Audit Institutions(AFROSAI-E)
02.2023 - Current
IT Lab Student Assistant
Tshwane University Of Technology
01.2022 - 12.2022
National Diploma - Computer System Engineering
Tshwane University of Technology
01.2019 - Current
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