Decluttering and organizing, gardening, interior design
Lerato Joyce Moteane
Biotechnologist
Pretoria
Summary
Adept Mortuary Technologist from Ministry of Health Lesotho, I excel in methodology improvements and fostering team collaboration. With a track record of enhancing operational efficiency and client satisfaction through advanced equipment management and end-user support, my approach has significantly streamlined processes, evidenced by a notable increase in productivity.
Overview
11
11
years of professional experience
1
1
Certification
2
2
Languages
Work History
Mortuary Technologist
Ministry of Health Lesotho
10.2019 - 08.2024
- Delivered exceptional customer support by resolving technical issues promptly and effectively, leading to increased client satisfaction and retention.
- Coordinated inventory supplies and equipment to maximize team productivity.
- Established a culture of continuous learning and professional development within the technology team, enhancing overall skills and capabilities.
- Introduced automation scripts, cutting down on manual data entry errors.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Conferred with engineers and designers to investigate and solve failure issues.
- Worked to create safe, low-cost and dependable designs.
- Enhanced team collaboration with introduction of centralized communication platform.
- Conducted in-depth research to stay ahead of technology trends, ensuring competitive advantage.
- Cultivated culture of continuous improvement, encouraging feedback and adaptive strategies.
- Facilitated cross-departmental workshops to foster innovation and share technical knowledge.
- Implemented robust data backup strategies, significantly minimizing risk of data loss.
- Increased security measures led to reduction in vulnerability exploits.
- Customized customer relationship management tools to better meet needs of business.
- Mentored junior team members to enhance their technical skills and improve overall team productivity.
- Conducted comprehensive system analysis to identify areas for improvement, leading to more streamlined operations and reduced costs.
- Streamlined workflow efficiency by automating repetitive tasks and improving overall processes.
Laboratory Technologist
ICAP (Lesotho)
03.2017 - 09.2017
- Efficiently processed a high volume of samples daily, supporting rapid diagnosis for patients and healthcare providers alike.
- Conducted and reported on microbiological, serological and chemical analysis on clinical and environmental samples.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
- Consistently maintained a high level of accuracy in test results, ensuring confidence in the laboratory's findings among healthcare providers.
- Prepared and validated buffers and in-house reagents, calibrators, and controls in advance of laboratory testing and analysis orders.
- Developed strong working relationships with colleagues from different departments, fostering collaboration towards shared goals.
- Provided reliable support during emergency situations by being available on-call outside regular working hours.
- Reduced error rates in test results by maintaining equipment calibration and conducting rigorous quality control checks.
- Maintained a safe and compliant work environment by adhering to established safety protocols and guidelines.
- Contributed to a positive work environment by maintaining open communication and actively participating in team meetings and discussions.
- Recorded and interpreted laboratory results to present to senior colleagues.
- Streamlined sample processing for timely results by optimizing workflow and prioritizing tasks effectively.
- Implemented Lean Six Sigma principles to optimize workflows, minimizing waste and maximizing efficiency within the laboratory environment.
- Achieved timely delivery of patient reports by coordinating with physicians' offices and other relevant stakeholders.
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
- Enhanced laboratory efficiency by implementing effective inventory management and organization systems.
- Participated actively in continuing education opportunities to stay current with industry advancements and enhance professional skills.
- Managed multiple simultaneous projects while meeting deadlines, resulting in streamlined operations within the laboratory setting.
- Contributed to research projects by providing accurate data analysis, aiding in the discovery of crucial findings.
- Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Recorded and analyzed data to produce reports of results.
- Set and oversaw quality assurance guidelines for laboratory work.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Collaborated in discussions during lab meetings and presentations.
- Monitored and documented safety standards to verify compliance.
- Kept abreast of current industry, scientific and regulatory developments and issues.
Volunteer Laboratory Technician
Makoanyane Military Hospital
10.2013 - 03.2014
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Documented information by maintaining daily logs and equipment record books.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Completed quality documents and input and saved quality data in appropriate locations.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Trained new associates in laboratory procedures and standards.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Streamlined sample processing for faster turnaround times and improved customer satisfaction.
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
- Performed complex analyses using various instrumentation, delivering reliable data for informed decisionmaking.
- Participated in continuous improvement initiatives, contributing to the ongoing optimization of lab operations.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Oversaw items in inventory and reordered before supplies diminished.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Participated in lab meetings and project presentations.
- Provided support and guidance to junior lab staff.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Kept abreast of current industry, scientific and regulatory developments and issues.
Education
Bachelor Of Science In Biotechnology - Biotechnology
National University of Lesotho
Maseru LesothoSkills
Methodology improvements
Inventory coordination
Equipment management
Safety management
End user support
Report preparation
Postmortem technique experience
Certification
Good Clinical Laboratory Practice
Interests
Timeline
Mortuary Technologist
Ministry of Health Lesotho
10.2019 - 08.2024
Good Clinical Laboratory Practice
04-2017
Laboratory Technologist
ICAP (Lesotho)
03.2017 - 09.2017
Volunteer Laboratory Technician
Makoanyane Military Hospital
10.2013 - 03.2014
Bachelor Of Science In Biotechnology - Biotechnology
National University of Lesotho