LERATO TSOTETSI
Springs
Summary
Detail-oriented Administrative Assistant with experience in customer service and front-facing roles. Manages client interactions, coordinates appointments, and executes administrative tasks in fast-paced settings. Known for strong organizational skills and ability to multitask while fostering a welcoming atmosphere.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Sales Assistant
PEP Stores
11.2021 - 02.2023
- Delivered excellent customer service and built positive client relationships
- Handled cash transactions and maintained accuracy
- Assisted with inventory stock takes to ensure accurate counts. and inventory counts
- Executed daily administrative tasks, enhancing organization through effective filing and record keeping.
- Collaborated with team to streamline daily activities and improve overall workflow.
- Facilitated team operations, contributing to a smooth daily workflow.
- Demonstrated ability to multitask and meet deadlines
- Provided administrative and operational support in a fast-paced environment
Education & Admin Volunteer
Tholakele Center of Hope
02.2021 - 11.2021
- Assisting with planning and delivering educational activities for children and youth
- Supporting learners with reading, writing, and homework tasks
- Monitoring student progress and providing feedback to coordinators
- Monitored student progress, providing actionable feedback to coordinators to enhance learning outcomes
- Coordinated community outreach and educational programs to increase engagement and accessibility for participants
- Scheduling appointments and maintaining attendance records
- Supported daily center operations, ensuring a safe and welcoming learning environment for all students
- Ensured confidentiality of sensitive information for legal compliance and adhering to child protection policies
- Processed sensitive information with utmost confidentiality and care with confidentiality
Education
HIGHERCERTIFICATE - PARALEGAL PRACTICE
Boston City Campus
Springs 01.2025 - 09.2025
NATIONAL SENIOR CERTIFICATE -
Lee Rand High School
Springs 01.2017 - 12.2017
Skills
- Sales Techniques
- Client relations
- Administrative coordination
- Record management
- Microsoft Office suite
- Planning & Organization
- Time Management & Organization
- Attention to Detail
- Professionalism and Reliability
- Communication and Interpersonal Skills
Timeline
HIGHERCERTIFICATE - PARALEGAL PRACTICE
Boston City Campus
01.2025 - 09.2025
Sales Assistant
PEP Stores
11.2021 - 02.2023
Education & Admin Volunteer
Tholakele Center of Hope
02.2021 - 11.2021
NATIONAL SENIOR CERTIFICATE -
Lee Rand High School
01.2017 - 12.2017