Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lerato  Shabalala

Lerato Shabalala

Ladysmith,KwaZulu-Natal

Summary

Dedicated housekeeping professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

5
5
years of professional experience

Work History

Office Administrator

Uthukela District Municipality
Ladysmith
01.2022 - Current
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

Housekeeping Room Attendant

The Cavern Resort And Spa
Bergville
12.2018 - 12.2019
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Education

National Senior Certificate -

Sarel Cilliers High School
Glencoe
12-2015

Public Management - Public Administration

Majuba Tvet College
Newcastle
Current

Skills

  • P>Financial services support
  • P>Inbound phone call handling
  • P>Meeting coordination
  • P>Processing expenses
  • P>Office administration
  • P>Scheduling
  • Inbound Phone Call Handling
  • Sorting and Labeling
  • Office Management
  • Time Management
  • Customer Relationship Management
  • Managing Office Supply Inventory
  • Hotel Accommodations
  • Copying and Scanning
  • Error Resolution
  • Microsoft Office
  • Office Reception
  • Travel Coordination
  • Memo Preparation
  • Office Equipment Proficiency
  • Administration and Operations

Timeline

Office Administrator

Uthukela District Municipality
01.2022 - Current

Housekeeping Room Attendant

The Cavern Resort And Spa
12.2018 - 12.2019

National Senior Certificate -

Sarel Cilliers High School

Public Management - Public Administration

Majuba Tvet College
Lerato Shabalala