Lerato Shabalala
Office Administrator
Ladysmith
Summary
Dedicated housekeeping professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work History
Office Administrator
Uthukela District Municipality
Ladysmith
2022.01 - Current
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Interacted with customers by phone, email, or in-person to provide information.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
Housekeeping Room Attendant
The Cavern Resort And Spa
Bergville
2018.12 - 2019.12
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
National Senior Certificate -
Sarel Cilliers High School
Glencoe 2011.01 - 2015.12
Public Management - Public Administration
Majuba Tvet College
Newcastle 2020.01 - Current
Skills
Financial services support
Inbound phone call handling
Meeting coordination
Processing expenses
Office administration
Scheduling
Timeline
Office Administrator
Uthukela District Municipality
2022.01 - Current
Public Management - Public Administration
Majuba Tvet College
2020.01 - Current
Housekeeping Room Attendant
The Cavern Resort And Spa
2018.12 - 2019.12
National Senior Certificate -
Sarel Cilliers High School
2011.01 - 2015.12