LERATO RAKOELE
3424 F Section Botshabelo
Summary
I am a dedicated and community-focused individual with a Higher Certificate in Community Development Work from Central University of Technology and an N4 Certificate in Human Resource Management From Motheo TVET Collage. I have 3 years experience of customer service as Shop Assistant at Rage Distribution. Possess excellent communication skills and strong work ethics with a valid Driver's License. Seeking a role where I can apply my skills and knowledge to make a positive change and growth.
Overview
2
2
years of post-secondary education
Work History
Shop Assistant
Rage Distribution
1 2018 - 1 2021
- Assisted with administrative tasks, such as scheduling, record keeping and inventory management
- Provided exceptional customer service, handling customer inquiries, concerns, and complaints in timely and professional manner
- Operated cash register, processed transactions, and balanced cash drawer at the end of each shift
- Assisted with merchandising activities, including restocking shelves, setting up displays and ensuring product availability
- Performed housekeeping duties to maintain clean and organized store environment.
Education
National Senior Certificate -
LERATONG SECONDARY SCHOOL
Free State South Africa 01.2015 - 11.2015
Human Resource Management N4 - Human Resources Management
MOTHEO TVET COLLEGE
Free State South Africa 06.2017 - 12.2017
Higher Certificate of Community Development Work - Management Science
CENTRAL UNIVERSITY OF TECHNOLOGY
Free State South Africa 01.2021 - 02.2022
Skills
Adaptability
Time Management
Creative
Teamwork and collaboration
Problem-Solving
Computer Literacy: Ms word, excel and outlook
Customer Service
Strong Communication
Attention to Details
Multitasking
Analytical Thinking
Valid Driver's License
References
- Mrs M Salemane, Former co-worker, 083 407 3815
- Mr SA Ntsioa, Lecture, 078 441 8675
Timeline
Higher Certificate of Community Development Work - Management Science
CENTRAL UNIVERSITY OF TECHNOLOGY
01.2021 - 02.2022
Human Resource Management N4 - Human Resources Management
MOTHEO TVET COLLEGE
06.2017 - 12.2017
National Senior Certificate -
LERATONG SECONDARY SCHOOL
01.2015 - 11.2015
Shop Assistant
Rage Distribution
1 2018 - 1 2021