Dedicated Software Quality Engineer experienced with diverse software products. Solid history in both manual and automated testing. Attentive to details and careful to check software in detail to root out errors and functional issues. Methodical Software Quality Engineer experienced in software development processes and optimal testing strategies. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature, and strong attention to detail.
● Cross Browser Automated Testing
● Offered 2nd line support for Service desk to help identify system errors and queries then escalate to Developers and BAs.
● Actively provided useful feedback to senior management, resulting in new working practices and improvements across the IT team - Introduced a new testing entry criteria as well as a sign-off process.
● Submitted detailed analysis of all testing carried out on across integrated system, ensuring that all bugs and risks and issues were correctly logged.
● Logged findings in detail following standard procedures for optimum collaboration across technical team.
● Offering QA and Production support to FNB Life
Writing out test scenarios and data flows for all integrated systems for FNB life
● Analyzed requirements and came up with test scenarios
● Analyzed customized CRM workflow and gave feedback on practicality from an end user's perspective
● Worked closely with the BA to fully understand the requirements and clear out any misunderstandings between Dev and QA
● Designed and executed automated test cases using Selenium
● Submitted detailed analysis of all testing carried, ensuring that all bugs and risks and issues were correctly logged.
● Provided support for SAGE CRM and SAGE ERP Accpac systems
● SAGE ERP AccPac - assisted service provider in offering support to the business users
● Created system user guides for Business users
● Trained users on system functionality