LERATO RABORIFI DLADLA
Customs And Excise Trader Licensing Officer
Johannesburg
Summary
Self-motivated and results-oriented professional with strong organizational skills and a proven ability to manage multiple priorities under tight deadlines. Detail-oriented with excellent administrative capabilities and proficiency in MS Office. Analytical thinker and effective problem solver, utilizing past experiences to identify and address challenges. Creative individual with a commitment to continuous learning and teamwork.
Overview
18
18
years of professional experience
Work History
Customs and Excise Trader Licensing Officer
South African Revenue Service
04.2023 - Current
- Conducted thorough evaluations of bonds and licensing information for traders.
- Assess and assimilate customs and excise registration and licensing data to verify compliance status.
- enhance engagement with stakeholders by preparing or distributing instructions as necessary.
- Employ comprehensive knowledge to assertively navigate methods, systems, and procedures for identifying trends and assessing potential risks.
- Apply relevant knowledge and situational judgment to analyze legislation, policies, and standards procedures to reach conclusions.
- Generate, compile, and finalise accurate customs and excise registration and licensing documentation while effectively communicating outcomes to relevant stakeholders.
- Manage, reply to, and monitor queries with escalation when required.
- Compile data and submit reports including actionable recommendations for area of expertise.
Trader Registration Liason Officer
South African Revenue Service, Johannesburg
11.2012 - 03.2023
- Overseeing trader registration records and accuracy
- documentation organization (filing)
- Overseeing client interactions through telephonic and email correspondence (nationwide to all branch services)
- efficiently organize and allocate time to consistently improve quality and service for delivery in area of specialization
- confirm registration of traders/licenses for eligible customs and excise duties
- Collect data and generate reports featuring insights applicable to specific fields of expertise.
- supplements for team
- acquiring materials and beverages for team
- managing correct application of resources/stationery
Revenue Administrator
South African Revenue Service, Johannesburg
02.2008 - 10.2012
- Executed cash office operations, receiving cash, cheques, and EFT payments. Ensured precise documentation of all incoming funds for auditing purposes. Streamlined transaction processes to enhance operational efficiency.
- administering and upholding deferment accounts
- distribution of provisional funds
- optimizing daily collection processes
- disbursement of cheques
Education
Bachelor of Business Administration -
MANCOSA
Johannesburg10-2021
Matric - South Sotho, Afrikaans, English, Accounting, Economics, Business Economics
Providence Academy
Johannesburg12-2004
Skills
Social skills development
Excellent client service
Effective communication
Collaborative teamwork
Strategic leadership
Conflict management
Innovative problem-solving
References
1. Katlego Setlhalogile (AEO Operational Manager) SARS -083 2592 249
2. Neville Lee ( Senior Technical Reviewer) SARS - 083 4667 799
3. Jacob Mkhatshwa (Customs Revenue Operational Manager ) SARS - 082 5574 081
Interests
Volunteering and community involvement, Fitness training, Listening to Gospel
PUBLICATIONS
- Community involvement
- 1. I do work for community as a neighborhood watch patrol an an executive patrol leader.
- 2. I do food parcels for the less fortunate kids.
- 3. Member of Diepkloof safety NGO #Asinavalo, fighting against Gender based violence and other socio-economic issues.
Timeline
Customs and Excise Trader Licensing Officer
South African Revenue Service
04.2023 - Current
Trader Registration Liason Officer
South African Revenue Service, Johannesburg
11.2012 - 03.2023
Revenue Administrator
South African Revenue Service, Johannesburg
02.2008 - 10.2012
Matric - South Sotho, Afrikaans, English, Accounting, Economics, Business Economics
Providence Academy
Bachelor of Business Administration -
MANCOSA