LERATO NTALENYANE
Kagiso
Summary
I am a young and motivated individual who seeks to utilize her administrative and problem-solving skills to achieve the requisite organisation's goals. I aim to implement my skills and creativity to complete project objectives that are expected of me.
Overview
13
13
years of professional experience
Work History
RESEARCH, PUBLICATIONS AND ACCREDITATIONS ADMINISTRATOR
REGENESYS BUSINESS SCHOOL
01.2017
- Advisor to masters' students pertaining to the dissertation component i.e
- Coordinating dissertation submission processes
- Knowledge of the research process and appreciation of academic activities, preferably in a university Environment
- Demonstrate competence in the use of record keeping systems e.g
- Excel; and update and monitor all student and supervisor records
- Provide administrative support including supervisor allocation, processing payment claims, and other required duties
- Display high command of compliance with policies and regulations in all areas related to the research and publications processes; and the ability to communicate this to relevant individuals/teams in the organisation.
PROGRAMME MANAGER - EXECUTIVE EDUCATION AND PROGRAMMES
JOHANNESBURG BUSINESS SCHOOL
1 2022 - Current
- Manage day-to-day operational aspects of programmes based on best practices within the team
- Manage programmes in collaboration with Programme Directors and Programme Coordinators
- Provide and present reports on all programmes to the Director and key stakeholders
- Collaborate with relevant stakeholders to ensure effective implementation and execution of internal processes
- Review consolidated evaluation reports after each block for issues and escalate to relevant stakeholders where necessary
- Identify and highlight potential risk factors and escalate to relevant channels
- Review and monitor financial data for various programmes to maintain and improve profitability
- Build and maintain effective relationships with all key stakeholders to facilitate organisational effectiveness
- Act speedily to resolve problems, queries and complaints and escalate where appropriate
- Design of open and customised programmes.
SENIOR PROGRAMME COORDINATIOR- CUSTOM PROGRAMMES
GORDON INSTITUTE OF BUSINESS SCIENCE
01.2020 - 01.2022
- To co-ordinate the delivery of programmes from inception to evaluation
- Provide administrative support to the Programme Manager/Senior Programme Manager to ensure that programmes are delivered to the satisfaction of the client and to the GIBS standard
- Manage selected CP Programmes autonomously of the Programme Manager
- The incumbent will report to the Programme Manager/Senior Programme Manager
- Ensure that the team are continuously trained and uses all available systems effectively to ensure efficient programme delivery
- To assist with the registration of students with the University of Pretoria (UP)
- To contract with faculty and work with the Senior Programme Manager to ensure that their delivery meets the performance standards in accordance with the terms of their contract
- To arrange international faculty reservations and accommodation when required
- To liaise with faculty in respect of all deliverables such as course outlines, pre-readings, and payments to them.
PROGRAMME COORDINATIOR CUSTOM PROGRAMMES
GORDON INSTITUTE OF BUSINESS SCIENCE
01.2017 - 01.2019
- Coordinated the delivery of programmes from inception to evaluation, Pre-programmed administration and co-ordination of CP Accredited and Non-Accredited Programmes
- Provide administrative support to the Programme Manager/Senior Programme Manager to ensure that programmes are delivered to the satisfaction of the client and to the GIBS standard
- Manage the end-to-end co-ordination and delivery of selected less complex CP programmes autonomously
- Provide administration and co-ordination support to Programme Manager/Senior Programme Manager's programmes
- Pre-programme administration, co-ordination and delivery - venue booking; function sheets; delegate accommodation; putting together delegate booklets; creating evaluation forms; name tags; select and secure appropriate faculty; compile and arrange faculty briefings; liaising with faculty in respect of course outlines and pre-readings; compiling course packs; ensuring printing and distribution; finalising course schedules; provide regular client updates with the manager, monitor progress of all pre-programme tasks
- Programme administration, co-ordination and delivery - registration of delegates; event management (e.g., booking venues, catering, attendance at evening and other experiential events); delegate interface (e.g
- Dealing with queries and requests); ensure programme delivery aligned to client specifications and programme design; manage learning process and stakeholders involved.
PERSONAL ASSISTANT TO THE DEAN
REGENESYS BUSINESS SCHOOL
01.2014 - 01.2017
- Managing the Dean's diary
- Arrange and prepare documents for Management Meetings
- Arrange Venues for meetings and workshops
- Co-ordinate Committee meetings
- Maintain an updated Filing of all meetings
- Answer and make calls on behalf of the Dean
- Liaise with other departmental units on behalf of the Dean
- Receiving visitors
- Manage incoming and outgoing documents
- Manage the institution's Master Schedule
- Prepare a weekly schedule for facilitators
- Prepare and manage spreadsheet of master's students for allocation of supervisors
- Allocate supervisors for master's students' dissertation.
RECEPTIONIST
REGENESYS BUSINESS SCHOOL
01.2013 - 01.2014
- Manage Switchboard
- Arrange and prepare documents for Management Meetings
- Welcoming all clients/students/visitors coming into the offices
- Receive, record and distribute all incoming and outgoing mail
- Photocopying, faxing and scan documents for students and clients
- Render administrative support assigned by management.
INTERN (YOUTH DIRECTORATE)
NATIONAL DEPARTMENT OF SOCIAL DEVELOPMENT
01.2012 - 01.2013
- Liaise with other stakeholders, organizations and role players with the role out on programmes and partnership
- Assist in the implementation of youth programme
- Conduct outreach programmes in provinces
- Assist on a range of work in a project management support capacity
- Provide records management and maintain an updated filing system
- Conducting research and participate in policy development, coordination, analysis
- Develop concept documents and also draft memorandums (submissions) for project.
Education
CERTIFICATE IN ORIENTATION AND BACKGROUND TO HIV AIDS CARE AND COUNSELING -
UNIVERSITY OF SOUTH AFRICA
01.2024 -
POSTGRADUATE DIPLOMA IN BUSINESS MANAGEMENT - undefined
REGENESYS BUSINESS SCHOOL
01.2017 - undefined
LEARNERSHIP QUALIFICATION - undefined
PALAMA
01.2013 - undefined
LEARNERSHIP QUALIFICATION - undefined
WESTCOL KRUGERSDORP COLLEGE
01.2013 - undefined
DIPLOMA IN YOUTH DEVELOPMENT - undefined
UNIVERSITY OF SOUTH AFRICA
01.2011 - undefined
Skills
Time management and administration skills
Interpersonal skills and communication
Report writing and facilitation skills
Customer centricity
Learning agility
Proficient in Microsoft applications
Adaptable and flexible
Excellent verbal and written communication skills
References
- Mr. Kabedi Mpopote, Programme Manager, 0820401610
- Mr. Ahmed Docrat, Programme Manager, 0829033096
- Ms. Moriti Motimele, Programme Manager, 0799077267
Timeline
CERTIFICATE IN ORIENTATION AND BACKGROUND TO HIV AIDS CARE AND COUNSELING -
UNIVERSITY OF SOUTH AFRICA
01.2024 -
SENIOR PROGRAMME COORDINATIOR- CUSTOM PROGRAMMES
GORDON INSTITUTE OF BUSINESS SCIENCE
01.2020 - 01.2022
RESEARCH, PUBLICATIONS AND ACCREDITATIONS ADMINISTRATOR
REGENESYS BUSINESS SCHOOL
01.2017
PROGRAMME COORDINATIOR CUSTOM PROGRAMMES
GORDON INSTITUTE OF BUSINESS SCIENCE
01.2017 - 01.2019
POSTGRADUATE DIPLOMA IN BUSINESS MANAGEMENT - undefined
REGENESYS BUSINESS SCHOOL
01.2017 - undefined
PERSONAL ASSISTANT TO THE DEAN
REGENESYS BUSINESS SCHOOL
01.2014 - 01.2017
RECEPTIONIST
REGENESYS BUSINESS SCHOOL
01.2013 - 01.2014
LEARNERSHIP QUALIFICATION - undefined
PALAMA
01.2013 - undefined
LEARNERSHIP QUALIFICATION - undefined
WESTCOL KRUGERSDORP COLLEGE
01.2013 - undefined
INTERN (YOUTH DIRECTORATE)
NATIONAL DEPARTMENT OF SOCIAL DEVELOPMENT
01.2012 - 01.2013
DIPLOMA IN YOUTH DEVELOPMENT - undefined
UNIVERSITY OF SOUTH AFRICA
01.2011 - undefined
PROGRAMME MANAGER - EXECUTIVE EDUCATION AND PROGRAMMES
JOHANNESBURG BUSINESS SCHOOL
1 2022 - Current
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