Lerato Mthiya
Managing Executive: People Management
Midrand
Summary
Results-driven management professional with extensive experience in leadership, strategic planning, and operational excellence. Strong focus on team collaboration, dynamic change management, and achieving measurable outcomes. Proven skills in organizational development, financial oversight, and resource optimization. Known for fostering productive work environment and driving continuous improvement.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Management Executive: People Management
Bidvest Prestige
11.2022 - 03.2025
- Provide strategic direction and guidance to the HR team by aligning human resources initiatives with organizational goals and objectives
- Lead the end-to-end recruitment processes, ensuring the acquisition of top-tier talent that matches the company's needs
- Develop strategies for talent retention and succession planning
- Develop and oversee the performance management process, including goal setting, performance evaluations, and development plans
- Provide guidance to managers in addressing performance-related matters
- Provide day-to-day performance management guidance to line management (coaching, counseling, career development and employee relations)
- Develop, implement, and update HR policies and procedures to ensure legal compliance and consistency
- Create job profiles and interview guides in conjunction with the business
- Provide guidance and input on business unit restructures and workforce planning
- Drive Employment Equity and Skills plans in line with organizational targets and goals
- Ensure good governance on all compensation changes
- Maintain accurate HR records and prepare reports for the Board on HR metrics
- Lead HR-related change management initiatives, ensuring smooth transitions during organizational changes
Executive: People Management
Bidvest Prestige
07.2021 - 10.2022
- Provide strategic direction and guidance to the HR team by aligning human resources initiatives with organizational goals and objectives
- Lead the end-to-end recruitment processes, ensuring the acquisition of top-tier talent that matches the company’s needs
- Develop strategies for talent retention and succession planning
- Develop and oversee the performance management process, including goal setting, performance evaluations, and development plans
- Provide guidance to managers in addressing performance-related matters
- Provide day-to-day performance management guidance to line management (coaching, counseling, career development and employee relations)
- Develop, implement, and update HR policies and procedures to ensure legal compliance and consistency
- Create job profiles and interview guides in conjunction with the business
- Provide guidance and input on business unit restructures and workforce planning
- Drive Employment Equity and Skills plans in line with organizational targets and goals
- Ensure good governance on all compensation changes
- Maintain accurate HR records and prepare reports for the Board on HR metrics
- Lead HR-related change management initiatives, ensuring smooth transitions during organizational changes.
Senior Manager: People Management
Bidvest Facilities Management
01.2019 - 06.2021
- HR Lead for all implementation projects including S197
- Manage employee relations issues, ensuring a fair and respectful work environment
- Address conflicts, grievances, and disciplinary matters in compliance with company policies and legal regulations
- Manage the end-to-end recruitment processes, ensuring the acquisition of top-tier talent that matches the company's needs
- Attend regional transformation forums
- Ensure a comprehensive and customer oriented strategic HR management service, that enables the business to attain its goals
- Ensure that all performance management contracts, and performance development plans (PDPs) are in place
- Facilitate in-house employee training including training needs assessment, new employee onboarding or orientation, and @Your Service training
- Implement company policies that promote a healthy work environment
- Determine and recommend employee relations best practices necessary to establish a positive employer-employee relationship
- Represent the company at the CCMA during conciliation set downs
- Implemented and developed operational standards, policies and procedures
- Led cross-functional teams to achieve project milestones and deliver high-quality results
- Consistently met or exceeded annual performance targets set by senior leadership
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Executed appropriate staffing and budgetary plans to align with business forecasts
- Evaluated hiring, firing, and promotions requests
- Led strategic planning sessions to align departmental goals with overall company vision, fostering cohesive growth strategy
People Management Specialist
Bidvest Facilities Management
01.2016 - 12.2018
- Manage the end-to-end recruitment processes, ensuring the acquisition of top-tier talent that matches the company's needs
- Ensure timeous submission of the Engagement Packs to Payroll for all new entries
- Oversee the onboarding for all new employees
- Contribute to the development and review of job profiles in conjunction with Line Managers
- Prepare training plans in line with the Workplace Skills Plan (WSP) and in conjunction with Line Managers
- Ensure that Personal Development Plans (PDPs) were in place for all employees
- Oversee the implementation of the training plans, PDPs training/development initiatives and the tracking thereof
- Assist in facilitating participation of all stakeholders: Line Managers, Employees & Shop Stewards, to ensure a progressive ER environment
- Represent the company at the CCMA during conciliation set downs
- Contribute to the review of People Management policies and procedures
- Advise Line Managers on procedures, policies and applicable legislations
- Coordinate and participated in grievance, disciplinary and appeal enquiries
- Maintain accurate records and provided monthly/weekly reports: Recruitment, Learning & Development & ER activities
- Stay abreast with the applicable labor statutes: LRA, BCEA & SDA
Training Officer
Brooks & Luyt Attorneys (CSS)
03.2012 - 01.2016
- Facilitate training e.g., Induction, Debt Collection Process, Interpersonal Skills, Negotiation Skills etc.
- Conduct in-depth training needs analysis and liaise with the relevant stakeholders to ensure that training material met the required needs
- Assist the Head of Human Development with the design of training programmes based on the client, company and individual needs
- By ensuring that there was clear evidence of thorough preparation
- Participate in the evaluation of training course effectiveness and the continuous improvement of training course material, presentation and modes of delivery
- Conduct one-one coaching with staff and supervisors
Training Coordinator
Afrox
10.2007 - 07.2011
- Maintain pre- and post-course communication with trainers and delegates
- Manage the administration of all on-line aspects of the programmes
- Assist with the administration of new programme rollouts
- Monitor learners' progress and compile training reports
- Capture invoices for the department and ensure that training providers and other service providers are paid timorously
- Ensure annual training costs are within budget
- Provide reports to management (actual vs
- Budget)
- Assist with the administration of Graduates, Bursaries, Learners and Apprentices
- Handle all other administration related to these positions during their employment
- Arrange soft skills training for the business and coordinate all graduation functions
- Coordinate the submission of assignments and examinations for external course
- Present the CI programme to new hires
- Update training records and assist with the submission of the Annual Training Report (ATR)
- Setup and communicate the training calendar for centrally organized in-house and approved external programmes
- Prepare and distribute training material and stationery
- Maintain the resource centers
- Coordinate all travel and accommodation arrangements for trainers
Performance Management & SAP Coordinator
Afrox
03.2007 - 09.2007
- Manage the end-to-end of the Performance Management project
- Coordinate facilitators for training
- Arrange training venues and catering requirements
- Track attendance, capture performances and delegate feedback forms
- Capture and monitor the performance of facilitators
- Coordinate training for approximately 3200 delegates
- Schedule and track non-attendance and provide feedback
- Calculate stats for non-attendance, attendance and provide feedback to the line manager
Training Coordinator
Merchants
06.2005 - 07.2006
Training Assistant
Merchants
11.2004 - 05.2005
Creditors Clerk
Merchants
06.2004 - 10.2004
Call Center Agent
Merchants
08.2003 - 05.2004
Education
BA Honours - Applied Psychology for Professional Contexts: Health Sciences and Social Services
UNISA
01.2022 - 01.2023
BA - Applied Psychology for Professional Contexts: Health Sciences and Social Services
UNISA
01.2016 - 01.2019
Management Advancement Programme (MAP) - undefined
WITS Business School
HRM Certificate - undefined
College Campus
Matric Certificate - undefined
Athlone Girls High School
Skills
Accomplishments
- HR Workstream Lead for the Absa contract (S197 transfer of 2300 employees) worth R500 million for Bidvest FM
- Partnered with the Bidvest FM CEO and Directors on the national culture change Roadshows to create an agile, flexible, and transformed environment
- An overall recruitment savings of over R1 million for Bidvest FM
- Independently recruited 85 employees for a new contract (2 months go-live) with savings of R406 000 for Bidvest FM
- Implemented a performance management system for Bidvest Prestige
Professional Development
- Employee Relations Training for Line Managers
- Ltaw1 & Ltaw2 & - American Coach/Supervisor Training
- Emotional Intelligence
- Coaching Training
Personal Information
Driving License: Code 10
Timeline
Management Executive: People Management
Bidvest Prestige
11.2022 - 03.2025
BA Honours - Applied Psychology for Professional Contexts: Health Sciences and Social Services
UNISA
01.2022 - 01.2023
Executive: People Management
Bidvest Prestige
07.2021 - 10.2022
Senior Manager: People Management
Bidvest Facilities Management
01.2019 - 06.2021
BA - Applied Psychology for Professional Contexts: Health Sciences and Social Services
UNISA
01.2016 - 01.2019
People Management Specialist
Bidvest Facilities Management
01.2016 - 12.2018
Training Officer
Brooks & Luyt Attorneys (CSS)
03.2012 - 01.2016
Training Coordinator
Afrox
10.2007 - 07.2011
Performance Management & SAP Coordinator
Afrox
03.2007 - 09.2007
Training Coordinator
Merchants
06.2005 - 07.2006
Training Assistant
Merchants
11.2004 - 05.2005
Creditors Clerk
Merchants
06.2004 - 10.2004
Call Center Agent
Merchants
08.2003 - 05.2004
Management Advancement Programme (MAP) - undefined
WITS Business School
HRM Certificate - undefined
College Campus
Matric Certificate - undefined
Athlone Girls High School
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