LERATO M. MAPHASA

Experienced Quality Assurance and Food Safety Specialist with over 15 years in food service operations, QSR, and catering. Holds a BTech in Food Service Management and a Certificate in Project Management. Recognized for leading HACCP compliance, staff training, and turnaround strategies. Committed to legal and high-standard food production. Proven leadership in team development and informal business empowerment.

Experienced with managing kitchen operations, ensuring food quality and safety standards. Utilizes strong leadership to train and guide kitchen staff, enhancing team performance. Track record of maintaining organized and efficient kitchen environment, contributing to overall success.

• Saved R50 000.00 per month in inventory costs by renegotiating key contracts.
• Eliminated food waste, saving R5 000 - R30 000.00 per shift.
• Increased team productivity by implementing key process improvements.
• Hired, trained and oversaw kitchen staff for new 45 restaurant.
• Resolved product issue through consumer testing.
• Supervised team of 35 staff members.
• Achieved recognition through effectively helping with Operations compliance and Food Safety
• Used Microsoft Excel to develop inventory tracking spreadsheets.