CANVA
Lerato Matjee
SKILLS DEVELOPMENT OFFICER
Tembisa
Summary
Dynamic Skills Development Officer with over five years of experience in designing and implementing impactful training programs within the aviation and logistics sectors. Expertise in managing Learnerships from recruitment to graduation, ensuring compliance with SETA regulations while delivering comprehensive reporting. Recognized for creating engaging digital content and mentoring early-career candidates, significantly contributing to B-BBEE and WSP targets. Dedicated to fostering inclusive learning environments that drive organizational growth through innovative and strategic training initiatives.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Skills Development Officer
BIDAIR CARGO (PTY) LTD
06.2024 - Current
- Designed and implemented training projects aligned with departmental objectives and technical systems.
- Created customized digital content using Canva, Adobe Illustrator, and Windows Movie Maker.
- Uploaded approved training materials to mobile platforms for learner access and compliance.
- Facilitated training sessions and supported learners in completing departmental rosters and passports.
- Administered learner assessment processes, including CBTA scheduling, marking, and issuing compliance cards.
- Assisted learners in compiling and submitting Portfolios of Evidence (POEs).
- Monitored unemployed learners on workplace experience programmes, managing daily activities and rotation schedules.
- Tracked learner time and attendance, compiling monthly progress reports and forecasting upcoming school/work events.
- Coordinated bursary applications and tracked learner progress throughout the funding cycle.
- Supported B-BBEE, EE, WSP, and ATR submissions by gathering and uploading data to SETA systems.
- Logged and tracked projects via BAC portal; reviewed change requests and liaised with developers to ensure timelines and quality.
- Trained and mentored just over 50 new learners who were recruited in the learnership.
Training Coordinator
BIDAIR CARGO (Pty) Ltd
05.2022 - 05.2024
- Facilitated daily training bookings via the Training Portal and confirmed sessions with providers.
- Updated staff training records based on resignations and new hires, maintaining accurate and current data.
- Communicated training confirmations, discrepancies, and payment details with relevant managers.
- Administered training payments through the finance system, adhering to strict payment protocols.
- Executed SETA discretionary funding applications and tracked project implementation progress.
- Captured Annual Training data and uploaded Workplace Skills Plan information to SETA systems.
- Compiled B-BBEE reporting data and ensured timely submission on designated platforms.
- Scheduled and facilitated Employment Equity and Skills Development Committee meetings, including minute-taking and distribution.
- Monitored learnership progress and facilitated documentation during learner recruitment.
- Provided ongoing learner support and engagement to ensure workplace activity alignment and training passport completion.
Billing Administrator
BidAir Cargo
04.2019 - 04.2022
- Managed complex billing situations with a high level of professionalism, resolving disputes and maintaining client satisfaction.
- Maintained strict confidentiality of client financial information, adhering to relevant data protection laws and company policies.
- Trained new hires in company-specific billing procedures, contributing to their successful integration into the team.
- Reduced processing time for invoice generation by automating manual tasks using advanced spreadsheet functions.
- Increased billing accuracy by diligently reviewing and reconciling invoices and payment records.
- Performed regular audits of client accounts, identifying potential errors and rectifying them proactively before impacting customer relations.
Skills Development Coordinator (SDC)
Gauteng Department of Economic Development
08.2017 - 04.2018
- Arranging skills development and training for stakeholders
- Set standards of quality training
- Monitor the performance of and moderate accredited training providers at the training centres
- Develop and maintain a national database for assessment and moderation for training
- Recommend certificates for the quality council training operations (QCTO)
- Submit student numbers for registration with CATHSSETA
- Drafting of internal memos for projects and following through with the implementation of the project
- Project management and events
Intern
Gauteng Department of Economic Development
07.2016 - 06.2017
- Assisting with research on tourism establishments in townships around Gauteng
- Assisting in arranging workshops for stakeholders
- Administrative assistance to the Skills Development Facilitator
- Administrative support to the Chief Director
- Managing records and confidential documents
- Minute taking
- Project manager for familiarization trips
- Assisting the deputy director of marketing during attendance at the World Trade Market and Tourism Indaba
- Arranging and organizing of meetings and workshops
Education
No Degree - Training And Development
UCT - GETSMARTER
Cape Town, South Africa 04.2023 - Current
No Degree - Supply Chain Management
Metro Minds
Kempton Park 04.2001 -
BAdmin - International Relations
University Of Pretoria
Pretoria 04.2011 - 01.2015
Skills
- Learnership & Internship Programme Management
- Digital Content Creation (Canva, Adobe Illustrator, Windows Movie Maker)
- CBTA Scheduling, Assessment & Compliance
- SETA Liaison & Reporting (TETA)
- B-BBEE, EE, WSP & ATR Coordination
- POE Submission & Learner Assessment Support
- Training Passport Monitoring & Progress Reporting
- Coaching, Mentoring & Performance Conversations
- Training Logistics & Graduation Planning
- Project Tracking via BAC Mobile App & Change Control Oversight
- Recruitment Support & Payroll Input
- Strong Verbal, Written & Listening Communication
Certification
Assessor Training
Software
Adobe Illustrator
OBS Studio 3101
Personal Attributes
- High attention to detail and accuracy
- Systematic and methodical work ethic
- Strong time management and planning skills
- Clear, structured communicator (written and verbal)
- Resilient under pressure and adaptable to change
- Service-driven with a collaborative mindset
- Critical thinker with innovative problem-solving abilities
Timeline
Learning and Development Facilitator Training
08-2025
Introduction to Quality Management Systems ISO 9001:2015
10-2024
Skills Development Officer
BIDAIR CARGO (PTY) LTD
06.2024 - Current
No Degree - Training And Development
UCT - GETSMARTER
04.2023 - Current
Training Coordinator
BIDAIR CARGO (Pty) Ltd
05.2022 - 05.2024
Billing Administrator
BidAir Cargo
04.2019 - 04.2022
Skills Development Coordinator (SDC)
Gauteng Department of Economic Development
08.2017 - 04.2018
Intern
Gauteng Department of Economic Development
07.2016 - 06.2017
BAdmin - International Relations
University Of Pretoria
04.2011 - 01.2015
No Degree - Supply Chain Management
Metro Minds
04.2001 -