Lerato Mathebula

• Organized promotional events to engage potential customers and generate new business opportunities.
• Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
• Increased sales by building strong customer relationships and providing excellent service.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Supported store management with administrative tasks such as scheduling appointments or updating client records.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Customer Service

- Greet and route customer

- Engage customers in to store and allow them to make the final decision as i assist subtly to reach to pay point

-Offer products through friendliness and politeness

Planning and Organization

- Plan and organize my department to best merchandise as per MOD on template

- Plan well to execute department mark downs and price it according.

- Price and tags check and plan well to have them enough for the day ahead.

Merchandising

- Change Manikin as per template and overall seasonal look and feel

Team Work

- Plan work to hand over to team mate to oversee upon a day off

-Bringing my positive attitude daily and being of good morale at work

Merchandising:

- To dress up the maniquin as per weekly MOD template

- Clear and pack up department as per size curving and color coding

-Steam and flat packing stock

- Pricing and placing security tags accordingly

Till Operations

- Cashing in and up as per shift in

- Responsible for cash float, banking, EFT and voucher management

- POS responsibility and add on sales records ( Account drives )

House Keeping

- To keep both department and store

- Display a clean, neat and meticulously packed stock room and floor