Lerato Manyanye
Labour Relation Management and Organizational and Industrial Psychology
Potchefstroom
Summary
Innovative problem-solver with knack for fostering positive workplace environments and streamlining HR processes. Possesses foundational understanding of workforce analytics and HR software, coupled with strong analytical and communication skills. Dedicated to driving organizational success through data-driven insights and effective employee engagement strategies.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
HUMAN RESOURCES ANALYST
Nepomuceno Logistics
07.2023 - Current
- Company Overview: South African Breweries
- Conduct internal consulting with other areas of the unit Manager
- Compensation practices (fixed and variable) and benefits package
- Provide necessary conditions for maintaining the organizational climate of the unit at satisfactory levels
- Comply with legislation and maintain safe working conditions for the team
- Process information necessary to close the unit's payroll
- Manage benefits and maintain relationships with providers of these services
- Perform related activities, meeting requests from superiors
- Recruit, select, integrate, train, monitor, promote careers, carry out motivational actions, control working hours, labor liabilities and dismissal routines inherent to the movement of employees in the unit
- Monitor and execute Excellence Programs and DPO/VPO
- Strictly comply with all company and customer procedures, standards and specifications
- Correctly use uniforms and protective equipment provided by the company
- Commit to the operational goals defined together with the client, DPO/VPO and Excellence
- Staff training
- Job evaluation
- Motivation and performance evaluations
- Manage employee and employer relationships
- Manage organisational behaviour
- Identify and development talent
- Research the work environment and its impact on employee
- Assess employee wellbeing
- South African Breweries
PSYCHOLOGY STUDENT ASSISTANT (1st semester contract)
North-West University
01.2023 - 08.2023
- Assist Personology (PSYC 212) lectures
- Marking second year Psychology papers
- Capture students' marks
- Update lectures with questions students find hard
- Worked with educational systems to provide services to students and lecture
FINANCE OFFICER (1 year chapter)
Black Management Student Forum (NWU)
01.2022 - 12.2022
- Plan budget and to ensure that the committee keeps to the budget
- Construct a financial report
- Supervise and control telephone calls from the office and to control the telephone bill
- Control, execute and keep track of all day-to-day transactions
- Manage and raise money for the chapter Fund
- Collect and operate all sponsorships
- Link with the sponsors and communicate regularly with sponsors
RECRUITMENT CONSULTANT & TELESALES SUPERVISOR-temp
Remote Credit Rescue
06.2021 - 10.2021
- Conducted recruiting events for telesales agents to grow a passive talent pipeline to prepare for future hiring needs
- Operated and maintained applicant tracking and candidate management systems
- Hired employees and initiated new hire paperwork process
- Negotiated offers and closed deals to finalize recruitment process and secure best talent
- Interviewing Candidates
- Allocating accounts
- Evaluating agents KPI
HUMAN RESOURCES OFFICER
Vericred collections head office
08.2019 - 07.2021
- Scheduling and coordinating training and development programs for employees as requested by management
- Managing the recruitment and selection process by using platforms such as PNET, Ditto Hire and LinkedIn
- Screening resumes and sending them to applicable branches
- Assisting with the interview process for various departments by evaluating the PCI test for applicants
- Doing reference checks and assisting with criminal and credit checks
- (HURU)
- Updating of Recruitment Tracker
- Doing induction for all new employees at head office
- Providing new employees with company policies and procedure
- Creating performance evaluations for various departments using employee's duties and responsibilities to guide department managers on productivity and engagement
- Issuing certificate of Target Recognition each month to employees achieving 100% of their target and certificates of excellent service
- Ensuring compliance with the OHS act by staying up to date with relevant training with management's consent, administer evacuation drill
- Updating unpaid leave schedule
- Updating own leave schedule (backup recordkeeping)
- Approving leave for employees on VeriLeave
- Ul.19; Salary schedule; Certificate of service; Notice of termination and filling monthly terminations
- Offer letters as requested by Branches
- Loading new employees on VeriNet, VeriLeave, Workforce & Prorata
- Doing Changes on VeriNet and Update workforce with changes
- Updating Verileave with supervisor changes
- Administration of Transfers between Branches
- Monthly supervisor update on Workforce, VerlNet & Verlleave
- Doing and sending out leave expiry reports
- Absconding letters
- Registration of employees with the council, administration thereof
- Renewals and termination of employees
- Ensuring that payments take place
- Sorting of the certificated for all branches' employees onto the server as well as Removing terminated employees
DEBT COLLECTOR (Medical Accounts)
Vericred Collections
08.2019 - 07.2021
- Handle Real pay debit orders and over bad debt where necessary
- Execute general office administration
- Ensure effective communication regarding outstanding accounts is delivered to the people concerned
- Meet monthly Accounts Receivable & Payable goals
- Maintained comprehensive knowledge of state and federal debt collection laws, protecting the company from potential legal issues
- Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections
- Developed rapport with debtors by demonstrating understanding of their situations while clearly outlining available solutions for resolving debts owed
- Reduced delinquency rates with consistent follow-up calls and persuasive communication techniques
- Do follow-up, compile letters, and conduct debt collection for overdue medical accounts
Education
BA - Industrial and Organizational Psychology and Labour relations Management
North West University
01.2021 - 01.2023
N4, N5 and N6 - National Diploma Business Management
Vuselela TVET
01.2016 - 06.2019
Skills
- Account Management
- HR Policies
- Talent Management
- Employee Relations
- Human Resources Administration
- Record Preparation
- Team Player
- Employee Onboarding
- Candidate Sourcing
- Pre-Employment Screening
- Organizational Development
- Termination Documentation
- Mail Handling
- Word Processing
- Assessing Performance
- Talent Recruitment
- Maintaining Files
- Call Centre Experience
- Microsoft Office
- Debt Repayment Negotiation
Accomplishments
- TOP 15 NWU student 2021-2022.
- Member of Golden key international society.
- Employee of the month for 6 consecutive months at Vericred Collections.
- NWU Member of Psychosocial student leaders.
Timeline
HUMAN RESOURCES ANALYST
Nepomuceno Logistics
07.2023 - Current
PSYCHOLOGY STUDENT ASSISTANT (1st semester contract)
North-West University
01.2023 - 08.2023
FINANCE OFFICER (1 year chapter)
Black Management Student Forum (NWU)
01.2022 - 12.2022
RECRUITMENT CONSULTANT & TELESALES SUPERVISOR-temp
Remote Credit Rescue
06.2021 - 10.2021
BA - Industrial and Organizational Psychology and Labour relations Management
North West University
01.2021 - 01.2023
HUMAN RESOURCES OFFICER
Vericred collections head office
08.2019 - 07.2021
DEBT COLLECTOR (Medical Accounts)
Vericred Collections
08.2019 - 07.2021
N4, N5 and N6 - National Diploma Business Management
Vuselela TVET
01.2016 - 06.2019
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