Lerato Mafatsha

I am an outgoing person who loves sports (Volley ball), I specialize in client service, I am a quick learner and can easily adapt and I am able to work in a group, I also have experience in data capturing, collections and scientific marketing research, I am willing to learn more and broaden my experience.

Experienced engagement professional prepared to excel in this role. Strong track record in fostering effective collaboration, driving client satisfaction, and meeting strategic goals. Expertise in communication, relationship-building, and adapting to changing needs. Reliable team player focused on achieving impactful results and enhancing overall engagement.

• Riona, Ramnath, Training officer, 0791191384, Vodacom
• Harnu, Koen, Team Leader, 0824218367, Momentum Investo

• Name of institution: Unique Initiative (Casino dealer training program. Year 2013)
• Aligned to the following unit standard NFQ level 3
• Deal American Roulette
• Deal Blackjack
• Handle Casino chips
• Manage the float in a gaming environment
• Comply with security procedures for Dealers
• Understand compliance in a gaming environment
• Explain how Money Laundering Legislation impacts on the monetary transaction in SA
• Care For Customers
• Assist in dealing with Problem and Pathological gambling in the workplace
• Recognize and report customer cheat moves