Lerato Lucy Mahlaba
Reitz
Summary
Experienced Operational Emergency Care Technician skilled in emergency response and patient assessment. Developed staff training programmes to enhance competencies and managed recruitment processes to strengthen team dynamics. Fostered continuous improvement through effective communication and performance management, driving operational effectiveness and team motivation.
Overview
7
7
Languages
1
1
Certification
22
22
years of professional experience
Work History
site based emegerncy care technician
Medi Response
Mpumalanga, south africa
11.2025 - Current
- Provided advanced life support services at mine clinic, enhancing safety for all personnel.
- Executed mock drill to evaluate emergency response times and adherence to safety protocols.
- Completed monthly fire extinguisher inspections and quarterly assessments of first aid kits, ensuring readiness for emergencies.
operational emergency care technician
mibern medical
gauteng, south africa
06.2024 - 10.2025
- Utilised diagnostic software to troubleshoot issues quickly and accurately.
- Performed quality assurance tests on repaired equipment, guaranteeing reliable operation.
- Trained and coached junior team members to enhance skills and boost overall team performance.
- Coordinated with staff and contractors to ensure seamless task handover, contributing to timely project completion.
- Built a professional network for collaboration on complex projects. for support with complicated work-related challenges.
Emergency Care Technician (Lecturer, clinical facilitator)
Gauteng Health
01.2018 - 06.2024
- Responded promptly to emergency calls, providing life-saving medical interventions in high-pressure situations.
- Assessed, treated and managed patients' treatment onsite and en route to hospital, consistently communicating with patients and relatives.
- Delivered emergency medical services at Lebone College, enhancing student preparedness for real-life scenarios
- Achieved promotional role in Free State province, reflecting commitment to professional development and leadership in emergency care education
- Participated in debriefing sessions following critical incidents to discuss response effectiveness and areas for improvement.
Sub-district Manager
Free state Health
07.2021 - 05.2024
- Managed recruitment, training, and development of staff, ensuring high levels of competency and motivation within the team.
- Led, trained, and coached employees to consistently meet and exceed target KPIs.
- Fostered strong relationships with store managers, providing leadership and support to achieve company objectives.
- Conducted regular performance reviews with team members, setting clear objectives and addressing any areas for improvement.
- Supported emergency medical response operations, ensuring effective coordination and timely action during critical situations.
- Facilitated transition from role to support family move, maintaining continuity in responsibilities during change.
District training Coordinator
Gauteng Health
01.2016 - 01.2018
- Evaluated quality and effectiveness of training programmes, enhancing overall training standards.
- Coordinated transition to secondment role, facilitating effective handover of responsibilities.
- Handled phone enquiries related to training, ensuring efficient communication and support.
- Provided clear online meeting invites with detailed joining instructions, aiding prompt attendance.
- Produced and distributed marketing materials to promote training courses.
Operational Emergency Care Technician
Gauteng Health
01.2008 - 01.2016
- Provided basic life support training to peers (2008-2012), Completed coursework in emergency care techniques (2012-2014), Operational Emergency Care Technician (2014-16)
- Prepared testing equipment to maintain operational functionality and ensure reliability during emergency care operations.
- Performed diagnostics and troubleshooting to enhance equipment performance and support emergency response readiness.
- Documented maintenance work and repairs in detail to facilitate compliance and support future operational checks.
Events Paramedic
ER24
01.2006 - 01.2009
- Performed life-saving techniques and administered drugs according to protocol.
- Stabilised injured and ill patients for transport to medical facilities.
- Directed junior paramedics and support staff, providing mentorship and guidance in clinical practices.
- Recorded patient information and health status in line with set procedures.
Coach Driver
Autopax Passenger Services
01.2005 - 01.2008
- Drove coach for three years, ensuring safe and reliable transport for passengers.
- Planned most efficient routes according to group destination and traffic reports.
- Demonstrated excellent time management skills to adhere to scheduled breaks without affecting service continuity.
- Handled passenger queries professionally, delivering timely information on schedules and services to enhance customer experience.
- Reported vehicle malfunctions and safety concerns to maintenance for prompt resolution, contributing to overall safety and service reliability.
Data Capturer
ER24
10.2005 - 01.2006
- Captured and entered data with high accuracy to ensure timely completion of multiple projects.
- Scanned documentation and entered into database to maintain accurate records.
- Corrected data errors to eliminate duplication across systems, enhancing data integrity.
Data Capturer
Nketoana Local Municipality
12.2004 - 10.2005
Education
National certificate - emegency care
Emergency Care Technician
Pretoria, GP01.2014
NQF Level 5 - human resources
Human Resources Management
Bezvalley,gauteng01.2006
BAA and Medical Rescue - BASIC AMBULANCE ASSISTANT
Basic Ambulance Assistant and Medical Rescue
BETHLEHEM,FREE STATE01.2004
N4-N6 National Certificate - human resources
Human Resource Management
BEZ VALLEY,JOBURG01.2000
Grade 12 - Zulu, English, Afrikaans, Biology, Business Economics, Mathematics
Glenvista High School
Glenvista, GP01.1998
Skills
- Emergency care
- Patient evaluation
- Medical documentation
- Equipment troubleshooting
- Risk evaluation
- Patient management
- Clinical education
- Equipment servicing
Languages
S.sotho
N.sotho
English
Afrikaans
Xhosa
IsiZulu
Venda
Additional Qualifications
- Emergency care technician
- Facilitator
- Assessor
- Moderator
- Basic Life Support for health care providers Instructor
- ITLS
- PALS
- Logistic and Supply Chain Management
- Data analytics
Certification
- EC with pdp License
- emergency care technician
- supply chain and logistics management
- facilitator,assesor , moderator
- n5 human resourses
Hobbies and interests
- outdoor adventures
- reading
- gardening
- travelling
- cooking
References
- free state health -Mr Motaung (sub district manager)-060 977 0220
- Medi Response -Mr Joe Makgoba (Remote sites supervisor) 066 119 3826
Timeline
site based emegerncy care technician
Medi Response
11.2025 - Current
operational emergency care technician
mibern medical
06.2024 - 10.2025
Sub-district Manager
Free state Health
07.2021 - 05.2024
Emergency Care Technician (Lecturer, clinical facilitator)
Gauteng Health
01.2018 - 06.2024
District training Coordinator
Gauteng Health
01.2016 - 01.2018
Operational Emergency Care Technician
Gauteng Health
01.2008 - 01.2016
Events Paramedic
ER24
01.2006 - 01.2009
Data Capturer
ER24
10.2005 - 01.2006
Coach Driver
Autopax Passenger Services
01.2005 - 01.2008
Data Capturer
Nketoana Local Municipality
12.2004 - 10.2005
National certificate - emegency care
Emergency Care Technician
NQF Level 5 - human resources
Human Resources Management
BAA and Medical Rescue - BASIC AMBULANCE ASSISTANT
Basic Ambulance Assistant and Medical Rescue
N4-N6 National Certificate - human resources
Human Resource Management
Grade 12 - Zulu, English, Afrikaans, Biology, Business Economics, Mathematics
Glenvista High School