Lerato Khotsa

• Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

Reason for Leaving- Retrenchment

• Management and Handling of examination scripts
• Manual filing of examination scripts
• Retrieving of examination scripts
• Safekeeping and storage of documents

Reason for Leaving- Contract Ended

• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.

Reason for Leaving- Contact Ended

• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Remained calm and composed in tense situations involving angry or upset customers.
• Answered questions about store policies and addressed customer concerns.

Reason for Leaving- Company Liquidation