Lerato Joyce Makwela
Real Estate Agent
Margate
Summary
A dedicated and results-driven professional with over seven years of managerial experience, primarily in leading profitable retail operations. Known for a hands-on approach, strong attention to detail, and a passion for developing high-performing teams. In addition to my retail background, I bring solid administrative expertise and practical experience in the real estate sector, which have further strengthened my organizational, communication, and client relationship skills. I have a proven track record of meeting targets, streamlining processes, and creating customer-focused environments—skills that are highly transferable and valuable across various industries.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Real estate agent
Real and Proper T
01.2023 - Current
- Facilitated property sales and rentals by conducting market research, organizing viewings, and negotiating offers to achieve optimal outcomes for clients.
- Built and maintained client relationships through personalized service, resulting in repeat business and referrals.
- Prepared and managed contracts, listings, and marketing materials, ensuring compliance with legal requirements and increasing property visibility.
Sales Associate
Vox Fibre
03.2023 - 08.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Department Manager
H&M
01.2016 - 01.2020
- Responsible for all sales functions.
- Setting Sales and budgets according to store’s KPI’s.
- Planning and maintaining all work systems.
- Inventory Control.
- Visual Merchandising.
- Store Operations.
Store Manager
Levi’s
01.2014 - 01.2016
- Recruiting and training of staff members.
- Working with weekly and monthly KPI’s to achieve companies’ vision and goals to reach monthly and yearly targets.
- Customer service
- Inventory Control.
- Marketing store and Visual Merchandising.
Store Manager
Nine West and Forever New
01.2012 - 01.2014
- Responsible for store image, sales, and merchandising.
- Recruiting and training of staff.
- Store operations and Customer service.
Education
Bachelor’s - communication science
University of South Africa
01.2025
Matric - undefined
HoersKool Pietersburg
01.2010
Skills
- Leadership and Team development
- Operations Management
- Customer service
- Attention to detail
- Goal orientated
- Sales and visual Merchandising
Lead follow up
Negotiation
References
Christopher, Combrink, 0726811949
Timeline
Sales Associate
Vox Fibre
03.2023 - 08.2023
Real estate agent
Real and Proper T
01.2023 - Current
Department Manager
H&M
01.2016 - 01.2020
Store Manager
Levi’s
01.2014 - 01.2016
Store Manager
Nine West and Forever New
01.2012 - 01.2014
Matric - undefined
HoersKool Pietersburg
Bachelor’s - communication science
University of South Africa
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