Lerato Brenda Manyama
Administrative
Johannesburg,GP
Summary
I am self-motivated, ambitious, committed, reliable, punctual and hard worker who developed a mature and responsible approach to any task I undertake. I am service and goal driven, I always maintain positive attitude towards my work.
I am humble, friendly and present a polite personality. I work well within a team as well as unsupervised. I am able to use my own initiative and discretion when working as part of a team under pressure to meet challenging deadlines/ objectives. Since I have joined the previous companies my knowledge has developed tremendously. I strongly believe that I can go far with the skills I have obtained. Determination and Respect is the key to open any opportunity when presented to me and channels my way.
Work History
Front desk and Admin support clerk
IIASA (INSTITUTE OF INTERNAL AUDITORS)
- Answer telephone, screen and direct calls & Deal with queries from the customers.
- Provide information to callers & Responding to e-mails.
- Updating internal list & Schedule appointments & organize meetings.
- General administrative and clerical support.
- Receive and sort mail and deliveries.
- Maintain appointment diary either manually or electronically.
- Tidy and maintain the reception area.
- Check messages on answering machine and ensure that relevant departments
- Make sure mail goes out on regular basis & General office faxing / e-mailing
- Contact members to confirm postal addresses and update details
- Assist in bookstore and library when necessary.
- Ordering stationery and office consumables.
- Assisting other departments with projects
- Placing orders via Pastel Evolution
- Create PO and send to suppliers
- Ensuring deliveries taken place by suppliers receiving of stock
- Making follow up with finance with regards to suppliers payments
Receptionist/ Logistics Administrator
CASE (COMMUNITY AGENCY FOR SOCIAL ENQUIRY)
- Receptionist: Administer staff telephone bills expenditures and produce written output
- Answer all incoming calls and handle caller's inquiries whenever possible
- Screen and re-direct calls as appropriate and take adequate messages when required
- Greet persons entering organization and direct persons to correct destination
- Be aware of staff movements i.e. Technical staff, driver etc.
- Tidy and maintain the reception area
- Prepare and manage correspondence, reports and documents
- Operate office equipment, Maintains the fax/photocopier machine by replenishing paper stocks every Monday, clears paper jams and reports faults and follows up until the fault has been resolved
- Receiving, sorting and distributing incoming faxes
- Photocopying, scanning and faxing
- Maintain company petty cash
- Logistics Administrator:
- Preparing requisitions of Accounts month end and Receives the monthly credit card statement, reconciles the credit card payments made, and follows up on any anomalies with Standard Bank.
- Monitoring of daily newspapers and regularly update the subscriptions.
- Buying of groceries and Stationery, Monitors stationery stocks and records usage by department on a excel spreadsheet, place orders when needed and maintain an adequate inventory.
- Logistics arrangement: Organize and coordinate travel arrangements.
- Prepare courier & shuttle services for clients, board member & staff).
- Request of Quotations when required.
- Purchasing of company consumable/office requirements.
- Checking Deliveries and Collections
- Coordinates the website updates of projects completed and staff changes, through an external service provider
- Completes registration documents with authorized potential clients to register C A S E as a supplier on the potential clients' database; managing the company car. Assist in taking & drafting minutes.
- Oversee planning, organizing and managing of the activities done within and outside the business (Meetings, Conferences and Teambuilding)
- Serve as the sender and receiver of important mail, documents and ordered items delivered to/from the organization's address
Call center consultant/Reception Reliever
INTER ACTIVE TECHNOLOGIES
- Attend to customer's queries in an efficient and professional manner through determining the reason for the call
- Solving queries like general account queries opening new and maintaining existing accounts.
- Capturing Customers details on the system, responsibly for educating the customer in using the company products and services. Follow up and logging billing and technical queries.
- (Inbound call center consultant)
Document Administrator/Reception
LK TRANSCRIBERS
01.2007
- Upstanding the court document for court
- Make sure there ready collection
- Making appointments
- Filling, Placing and receiving orders
- Responding to queries telephonically and via Email.
- Screening incoming calls, Greeting and welcoming client redirect them to the appropriate contact
Education
Office Administration Diploma -
ICB COLLEGE/ DAMELIN
Secretarial & Office Administration
HAVATECH (Skills & Training Employment Centre)
Call Centre Administration
HAVATECH (Skills & Training Employment Centre)
Matric Certificate - undefined
THABO SENIOR SECONDARY SCHOOL
01.2001
Skills
1Excellent written and verbal communication skills
References
- Xoli, Mngwevu, Manager, 011 450 1040, 078 233 5691, IIASA (INSTITUTE OF INTERNAL AUDITORS), Contact details: 011 450 1040 / 078 233 5691
- Ntombi, Kunene, Supervisor, 082 853 1906, 063243 6929, CASE (COMMUNITY AGENCY FOR SOCIAL ENQUIRY), Contact details: 082 853 1906/063243 6929
- Ntsoaki, Morobi, Supervisor, 083 254 4104, INTER ACTIVE TECHNOLOGIES, Contact details: 083 254 4104, Switchboard: 011 767 4000
Timeline
Document Administrator/Reception
LK TRANSCRIBERS
01.2007
Customer Care Consultant, Administrator, Receptionist
Front desk and Admin support clerk
IIASA (INSTITUTE OF INTERNAL AUDITORS)
Receptionist/ Logistics Administrator
CASE (COMMUNITY AGENCY FOR SOCIAL ENQUIRY)
Call center consultant/Reception Reliever
INTER ACTIVE TECHNOLOGIES
Secretarial & Office Administration
HAVATECH (Skills & Training Employment Centre)
Call Centre Administration
HAVATECH (Skills & Training Employment Centre)
Matric Certificate - undefined
THABO SENIOR SECONDARY SCHOOL
Office Administration Diploma -
ICB COLLEGE/ DAMELIN