Fast Food Team Leader
Chillipepper Restaurant
Pretoria and Johannesburg, south Africa
01.2023 - 06.2023
- Resolved customer complaints promptly, upholding reputation for quality service.
- Prepared food to meet established quality standards and customer expectations.
- Advised customers on menu selections, processed orders, and handled payments efficiently.
- Conducted spot inspections in kitchen to enforce cleanliness standards.
- Scheduled staff rosters to ensure adequate coverage during peak hours.
- Streamlined service procedures, reducing wait times and enhancing operational efficiency.