Lepadima Leopeng
Senior Manager
Johannesburg
Summary
Extremely motivated, outgoing, creative, detail-oriented and results driven business manager with a history of delivering effective business results above expectations.
With over 10 years experience within Sales, Marketing and Business Development in the Telecommunications industry and over 6 of those years managing a cross functional team. I’m a tactician with a plethora of management skills which focus on revenue generation, market share growth, competitiveness and customer service.
Committed coach and mentor with a keen interest in team and personal development. I have a dynamic, confidence boosting, energetic leadership style that is outward looking, accountable, collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Senior Manager: Sales & Distribution
MultiChoice
Johannesburg
06.2020 - Current
- Collaborate, champion and enable effective sales leadership and cross-functional working relationships across the rest of Africa sales community. Connect and leverage the skills of various functional teams across rest of Africa to optimize our sales ambitions.
- Align Corporate channel strategy to region, country and, cross functionally, across CX, CVM and Marketing to ensure: 1- That ‘right channel per market’ concept used throughout MAH BV. 2- Sufficient stock coverage through-out RTM for all channels. 3- Reduction of channel conflict. 4- ‘Golden-thread’ of customer experience in Join journey throughout all channels. 5-Determining optimal Sales Demand Plan by channel/ partner, managing Sell in and Sell Through/ Sell Out levels to meet inventory targets & sales growth objectives 6-Establish, actively communicate and monitor sales channel objectives (growth, maturity curve, performance, distribution strategy etc).
- Proactively assess, clarify, and validate country needs on an ongoing basis.
- Ensure consistent and accurate channel reporting.
- Drive analytics based reporting on all metrics for functions under sales channel control ▪ Develop, communicate and measure Key Performance Areas for sales teams.
- Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales strategy (retailers, agents etc).
- Improve access to MultiChoice content and services through strong focus on improvements to current RTM on country-by-country basis.
- High synergy with logistics and distribution team to focus on channel distribution to further reduce lead times and distribution costs.
- Strategically balance the GOtv and DStv portfolios. Grow the Pie and ensure the sales ecosystem is correctly set up for success (commissions, resourcing, training etc).
- Build a good understanding of the MultiChoice Africa business, the business operations in the African countries and the product offerings.
- Build relationships with stakeholders in the African countries where the MultiChoice Africa is operational through communication and engagement on initiatives that impact them.
- Engage with, and build relationships with the key business stakeholders (at all levels of the organisation) through consistent delivery and communication ▪ Manage business stakeholders’ expectations and plan effectively to meet those expectations.
- Where required, compile weekly, monthly and quarterly reports for all levels of the business such as countries (ops reviews), internal stakeholders and Exco.
Manager: Commercial Channel Development
MTN
Johannesburg
02.2019 - 05.2020
- Conduct market research on all channel partners, gather detailed information to facilitate informed decision making around partnerships.
- Manage business development activities, identify new opportunities, evaluate new service channels and monitor adherence to industry best practices within the retail channel to ensure strategic objectives are achieved.
- Collaborate with the General Manager: Channel Development & Support in evaluating the sales and distribution business model to enable optimal returns.
- Drive continuous improvement and innovation to increase efficiency and effectiveness of the retail channels
- Develop commercially viable models and verify technical analyses conducted for the channels development to achieve budgeted sales.
- Perform a rigorous trade partner selection, in line with policies and procedures and measure partner performance against set KPIs.
- Oversee the business case development for new commercial opportunities.
- Contribute towards the long-term plan for the retail channels with a focus on business support and channel development.
- Assist in identifying changing work practices and provide input into utilising opportunities to optimise results with minimal resources.
- Remain up-to-date with commercial terms of agreements with trade partners, manage the SLAs and outputs.
- Maintain strategic channel relationships in order to minimise costs and maximise the benefits for the retail channels.
- Contribute towards the continuous improvement of all aspects of service delivery.
- Stay abreast of industry best practice regarding commercial channels and development by managing relationships with experts, consulting knowledge centres and networking with relevant internal and external stakeholders.
- Monitor costs and determine initiatives to optimise resources by maximising cost/benefit ratios.
- Conduct analyses on the trends and patterns of current operations and extrapolate to set the annual budget for the next planning cycle.
- Compile reports addressing periodic activity, budget compliance, feedback and key departmental results to facilitate decision making at senior management level.
- Conduct analyses of market trends and provide reports to business partners to enable operational planning aligned to the retail channels.
Business Manager
Reyakopele Trading
Johannesburg
01.2018 - 02.2019
- Managing the relationship between the company and the supply chain stakeholders
- Development and execution of the delivery schedule.
- Identifying new opportunities, sourcing business partners/suppliers, completion of tender documents and submission
- Revenue growth through cross selling and product broadening.
- Negotiation of product pricing to ensure fixed percentage profitability.
- Assist with product knowledge and sourcing alternative product options.
- Stakeholder and Relationship management and Customer Service.
- Ensuring supply SLAs with AirChefs, City of Tshwane and Ekurhuleni Metropolitan Municipality are adhered to at all times
- Maintain effective internal communications.
- Reconciliation and issuing of statements and invoices to suppliers and AirChefs, City of Tshwane and Ekurhuleni Metropolitan Municipality.
Manager: FMCG Distribution & Channel Development
Vodacom
Johannesburg
04.2014 - 12.2017
- Develop and implement the national sales plan for respective channels which are aligned to business strategy.
- Commercial modeling of Distribution channel. Deliver sales presentations and proposals to executive levels and to board of directors.
- Managing of a cross functional team.
- Coaching, mentoring, leading and skills development of team members. Nationwide travel to monitor execution of national sales plan and take corrective action where necessary.
- Create and manage effective communication with all stakeholders internally and externally.
- Plan and coordinate campaigns and events within agreed upon budgets and timeframes.
- Project management of ad-hoc requirements to support national sales plan. Researching, scoping, obtaining approvals, execution and review of projects.
- Manage system access, developing system policies and rules.
- Manage the approval of product mix within the channel. Develop and implement plans to increase net sales revenue across prepaid and contract across relevant channels.
- Margin growth by managing discounts, tariffs and product/channel/segment mix.
- Identify and propose new channel partners.
- Manage and support existing partners. Oversight on channel partner operations to ensure business models are profitable and in accordance with the Vodacom standards.
- Assist with product knowledge and developing business acumen of channel partner.
- Accurate reporting and feedback of performance against targets. Build strong relationships through proactive interaction with customers at all levels.
- Oversee the calling plans of the direct and outsourced Account Managers.
- Ensuring SLAs with dealers are adhered to at all times.
- Approval of all supplier invoices against contracts and deal letters.
Key Accounts Manager
Huge Telecom
Johannesburg
07.2012 - 04.2014
- Build and maintain strong relationships with key role players.
- Cyclical calls to key stakeholders.
- Identifying new business opportunities and converting leads into sales.
- Solution sales approach based on a comprehensive needs analysis.
- Provincial travel within Gauteng. Ensuring revenue growth through effective cross selling of value added services.
- Formulate relevant solutions based on customer needs.
- Compiling and delivering presentations, in some cases, this could entail competing for the business as part of an organisation’s vendor selection process.
Corporate Account Executive
Nashua Mobile
Johannesburg
11.2007 - 12.2010
- Build and maintain strong corporate relationships with key stakeholders within Nedbank
- Managing individual base of 10 000 lines and a corporate base of 2 500 lines.
- Lead generation.
- Planning and execution of promotional activations nationwide.
- First point of contact for all stakeholders within Nedbank nationwide.
- Management of all sales, upgrades, repair and insurance claims processes.
- Successfully increased sales revenue through selling of new products to existing customers by 27% within 3 years.
- Maintained churn of 5% year on year for 3 years running.
- Recipient of the Excellent Service Award in 2 consecutive years.
Education
Post Graduate Diploma In Management Practice - Business Management
Henley Business School Africa
Johannesburg 01.2023 - Current
Bachelor of Commerce - Marketing Management
University of South Africa (UNISA)
Pretoria 01.2010 - 06.2013
Skills
Cross-functional Team Leadership
Timeline
Post Graduate Diploma In Management Practice - Business Management
Henley Business School Africa
01.2023 - Current
Senior Manager: Sales & Distribution
MultiChoice
06.2020 - Current
Manager: Commercial Channel Development
MTN
02.2019 - 05.2020
Business Manager
Reyakopele Trading
01.2018 - 02.2019
Manager: FMCG Distribution & Channel Development
Vodacom
04.2014 - 12.2017
Key Accounts Manager
Huge Telecom
07.2012 - 04.2014
Bachelor of Commerce - Marketing Management
University of South Africa (UNISA)
01.2010 - 06.2013
Corporate Account Executive
Nashua Mobile
11.2007 - 12.2010
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