Leonorah Ndileka Jetu
ADMINISTRATION MANAGEMENT
Mdantsane
Summary
Dynamic administrative professional with proven expertise at EPWP (BCMM) in enhancing office efficiency through superior filing systems and effective communication. Skilled in office administration and adept at maintaining confidentiality, I excel in fostering positive relationships and ensuring accurate financial transactions, as demonstrated during my tenure as a Cashier at Vincent Pick N Pay.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
EPWP (BCMM)
10.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Cashier
Vincent Pick N Pay
12.2014 - 01.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Accord Business College
East London, South Africa 04.2001 -
Skills
Office administration
Administrative support
Computer skills
Filing
Mail handling
Netball coach
Im also a netball coach for my spur time .to improve my agility and clear mind
I am Level 2 NSA Coach
Timeline
Administrative Assistant
EPWP (BCMM)
10.2019 - Current
Cashier
Vincent Pick N Pay
12.2014 - 01.2019
High School Diploma -
Accord Business College
04.2001 -
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