LEONORA ELIZABETH WEITZ
Sales Executive
Port Elizabeth
Summary
I am an accomplished sales executive with extensive experience in telecommunications and business development, proficient in driving customer acquisition and relationship management. With a strong background in achieving sales targets and managing client pipelines, I possess exceptional communication and negotiation skills. My ability to adapt to changing environments and collaborate effectively with teams has consistently contributed to successful outcomes. Additionally, I am dedicated to delivering outstanding customer service and leveraging critical thinking and emotional intelligence to foster lasting client relationships.
Overview
32
32
years of professional experience
2
2
Languages
Work History
Sales Executive
Pure Group
07.2023 - Current
- Open and close new business deals to expand the company’s client base.
- Achieve set sales targets consistently to drive revenue growth.
- Generate leads through cold calling and networking efforts.
- Conduct client meetings to understand needs and present tailored solutions.
- Successfully onboard new clients, including Proserve, Community Chest, and Taste Premium Brands.
- Manage the sales pipeline effectively to track opportunities and progress.
- Build and maintain strong relationships with clients to foster loyalty.
- Prepare proposals, presentations, and quotations based on client requirements.
- Participate in sales and campaign planning to enhance market penetration.
- Seek long-term career growth within the solar sector.
Business Development Manager
Vox Telecoms
06.2022 - 07.2023
- Acquire new customers for the full range of Vox products, particularly On-Net Fibre Links.
- Open and close business deals through effective cold calling and networking.
- Onboard notable clients such as WB Flow Solutions and African Pioneer Foods.
- Achieve sales monthly recurring charge (MRC) targets of 1 X CTC.
- Build a robust pipeline of 4 X CTC monthly through strategic prospecting.
- Attend an average of 10 new business customer meetings weekly.
- Complete Vox Academy and external courses to enhance professional skills.
- Utilize solution selling techniques to address customer needs effectively.
- Scope and develop customized solutions for clients.
- Report on sales statistics and create action plans for market penetration.
Office Manager
Khanyisa College
09.2021 - 03.2022
- Oversaw daily office operations, ensuring efficiency and organization.
- Managed office budgets, expenses, and financial records.
- Coordinated schedules, meetings, and appointments for staff and administration.
- Supervised administrative staff and provided training and support as needed.
- Maintained office supplies and equipment, ordering new items as necessary.
- Assisted in the development and implementation of office policies and procedures.
- Facilitated communication between departments and with external stakeholders.
- Handled inquiries, resolved issues, and provided exceptional customer service.
- Organized events and meetings, including logistics and materials preparation.
- Ensured compliance with health and safety regulations within the office environment.
Sales Consultant
Telkom SA
12.1993 - 01.2020
- Sold mobile contracts, data, fibre, and LTE services to prospective clients.
- Handled activations and new business development to attract new customers.
- Utilized networking and door-knocking techniques to onboard clients.
- Targeted and achieved a set number of FTTB deals and business contracts monthly.
- Dedicated time to cold calling and activations to drive sales.
- Organized and set up mall activations to promote products.
- Provided customer care and processed orders efficiently.
- Logged and resolved disputes related to rentals and meters.
- Made payment arrangements and assisted with account inquiries.
- Maintained relationships with clients while promoting additional services.
Administrator
Telkom SA
01.2003 - 01.2006
- Acted as a liaison between contractors and clients to facilitate communication.
- Managed the switchboard and handled travel arrangements as needed.
- Processed queries and correspondence to ensure smooth office operations.
- Maintained records and compiled reports for management review.
- Verified contents of parcels and oversaw dispatching processes.
- Scheduled and distributed mail efficiently within the office.
- Took minutes during meetings and managed time effectively.
- Ensured a professional office environment through organizational skills.
- Addressed visitor inquiries and provided necessary support services.
- Oversaw document processing and maintained effective communication.
Development Coordinator
Telkom SA
01.2002 - 01.2003
- Coordinated training sessions for telemarketing staff to enhance skills.
- Implemented processes, policies, and procedures for operational efficiency.
- Monitored sales performance to ensure quality and revenue assurance.
- Supervised staff, fostering their development and performance.
- Compiled performance reports to track progress and identify areas for improvement.
- Promoted customer satisfaction and retention initiatives within the team.
- Collaborated with cross-functional teams to achieve overall objectives.
- Implemented effective sales strategies to meet business goals.
- Handled administrative duties to support the team’s efforts.
- Contributed to team dynamics through leadership and mentorship.
Technical Officer
Telkom SA
01.2000 - 01.2002
- Managed installation schedules and coordinated with contractors.
- Updated system information and processed customer requests promptly.
- Identified problem areas and implemented corrective actions as necessary.
- Provided statistical reports and liaised with customers for service satisfaction.
- Created schedules and managed appointments to ensure timely service.
- Performed load balancing and forecasting for service efficiency.
- Resolved customer complaints with effective communication strategies.
- Addressed queries from field contract workers and maintained effective liaison.
- Kept records and ensured accurate data management practices.
- Reviewed drafts and forwarded executable documents to project sections.
Service Representative
Telkom SA
01.1996 - 01.2000
- Handled collections and resolved billing queries for customers.
- Set targets and provided comprehensive customer care support.
- Logged and cleared disputes related to rentals and meters.
- Managed inquiries related to general account information and balances.
- Updated customer details in the database to ensure accuracy.
- Promoted sales of additional products during customer interactions.
- Followed up on customer requests to ensure satisfaction and resolution.
- Processed orders accurately and maintained organized records.
- Worked towards achieving individual and team sales targets.
- Provided thorough account information and support to customers.
Education
Diploma - Conference, Exhibition and Event Management
Damelin College
01.2004
Senior Education Diploma - undefined
Vista University
01.1990
National Senior Certificate - undefined
Gelvandale Senior Secondary School
01.1988
Skills
Clear communication
Building professional relationships
Data-driven problem solving
Flexibility in dynamic environments
Effective collaboration
Effective time management
Team leadership
Effective negotiation skills
Exceptional customer service
Effective listening skills
Business growth strategy
Client relationship management
Sales strategy formulation
Prospective client outreach
Proposal creation
Project pipeline oversight
Client acquisition strategies
Market expansion strategies
Data interpretation
Outbound sales communication
IT support services
Budget management
Quality control expertise
Event coordination
Project coordination
Product knowledge training
Sales data analysis
Inventory Management
Regulatory compliance oversight
System administration
Technical Liaison
Process Improvement
Performance Monitoring
Customer service protocols
Billing management
Order management
References
REFERENCES AVAILABLE ON REQUEST
Timeline
Sales Executive
Pure Group
07.2023 - Current
Business Development Manager
Vox Telecoms
06.2022 - 07.2023
Office Manager
Khanyisa College
09.2021 - 03.2022
Administrator
Telkom SA
01.2003 - 01.2006
Development Coordinator
Telkom SA
01.2002 - 01.2003
Technical Officer
Telkom SA
01.2000 - 01.2002
Service Representative
Telkom SA
01.1996 - 01.2000
Sales Consultant
Telkom SA
12.1993 - 01.2020
Senior Education Diploma - undefined
Vista University
National Senior Certificate - undefined
Gelvandale Senior Secondary School
Diploma - Conference, Exhibition and Event Management
Damelin College