Leonie Azalia Bosch
Bellville
Summary
Dynamic and adaptable professional with a proven track record in sales, administration, customer service, and telecommunications. Extensive experience engaging with diverse clientele has fostered a strong ability to thrive under pressure while collaborating effectively within teams. Committed to delivering exceptional customer service and driving loyalty through innovative solutions and product knowledge. Recognized for strong communication and negotiation skills, along with a talent for mentoring and coaching associates at all organizational levels.
Overview
29
29
years of professional experience
1
1
Language
Work History
Sales Representative
Geo Culture
03.2025 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Manager
Thunder Brothers Car Wash
10.2023 - 02.2025
- Duties include, but are not limited to, overseeing daily operations, managing staff, maintaining customer service standards, doing daily cash ups, ensuring staff documents are in order, doing daily administrative duties and ensuring the cleanliness and efficiency of the car wash facility.
Wage Administrator
Retail Solutions
01.2018 - 10.2018
- Sage VIP payroll and hr Premier
- Excel
- Banking (Nedbank)
- File bound
- Total Current Employees: +/-300 (import from excel to VIP via job costing)
- Capturing hours on excel, rates and departments.
- Linking sums to different pages and insuring totals balance to invoices, paydoc, billings and hours.
- Total Current billings and hours as well as monthly billings and hours.
- Capturing Running totals of monthly stores on excel.
- Each employee has 24 lines and jobcosting codes 501 to 506 which is imported onto VIP.
- Importing jobcosting on to VIP.
- Load all new employees onto VIP before jobcosting is done.
- VIP, interfaces, jobcosting batches import to VIP by company number.
- Once imported, Updating the batches to VIP: Payroll, jobcosting - update batch.
- Loading deductions: funeral, uniform, shortages, name badges, damages and deduction of notice weeks not worked when resigned.
- Loading earnings: Annual leave, sick leave, termination leave and family responsibility leave.
- Refunds, Commissions and training per day.
- Attending to any pay query forms filled in by employees and insuring that it is corrected and paid.
- Balancing hours and Gross earnings to paydoc by employee and total remuneration to the total nett earnings on the paydoc.
- Export to banking, Make sure the export data balance with the remuneration.
- Import to banking from the c' drive update the batch and it's ready for authorization.
- Printing payslips.
- Printing of weekly /monthly reports, Flexi reports for custom information.
- Rolling over each company to the new week/month.
- Updating Equity and skills on VIP and loading actual training.
Data Capture Administrator
LAS Swaziland
03.2006 - Current
Administrator
TaxTips SA Insurance Brokers
02.2016 - 06.2016
- Scheduling/updating appointments in Gmail calendar
- Day to day follow ups regarding transfer and investments progress
- Getting policy information for Broker
- Dealing with long term insurance companies telephonically and via e-mail correspondence in terms of Section 14 transfers
- Following up on underwriting requirements
- General queries
Associate Business Consultant
Discovery East Rand
06.2014 - 01.2016
- New business: Receive applications and check that all information and codes have been completed and all supporting documents is with all application forms.
- Load on Smart Track system (Internal system)
- Capture application forms.
- Send underwriting requirements to Broker and Broker Consultant and see that nurses booking is made.
- Send decision/counter offer letter to Broker - get case accepted if all requirements are received.
- Sort Queries for new business and existing business for brokers and Broker Consultant.
- Servicing business: Do servicing quote.
- Attach signed quotation on system (Citrix/Paradigm) (Internal system)
- Send requirements to Broker and Broker Consultant and see that nurses booking is made.
- Send decision/counter offer letter to Broker - get case accepted if all requirements are received.
- Log all servicing's, policy changes, manual payments, cessions etc. on Paradigm.
- Insure, Life and Invest quotes on SmartAdvice.
- Health Business: Receive application from broker/business consultant see that it is fully completed.
- Load on Smart Track system (Internal system).
- Send to Discovery Head Office for activation / COL or Requirements.
- Insure Business: Assist brokers with quotations and activations for new business.
- Invest Business: Received application from broker/business consultant see that it is full completed and that all supporting documents is submitted.
- Load the application form on Smart Advice and Smart Track.
- E-mail to Discovery Head Office.
- Follow up until cases is activated.
Personal Assistant
Financial Planning
09.2013 - 03.2014
- Completion of application forms
- Day to day follow ups regarding transfer and investments progress
- Getting policy information for Broker
- Dealing with long term insurance companies telephonically and via e-mail correspondence in terms of Section 14 transfers
- Following up on underwriting requirements then submitting them online
- Scheduling/updating appointments in Gmail calendar
Owner
Sparkle Hobbies
08.2019 - Current
- Sales of New and Pre Owned DJI Drones and accessories, and Drone and RC Equipment cleaner.
- Quotes and Invoicing.
- Booking in clients damaged drones for repairs with technician, following up on repair, liaising with client, invoicing client, then making sure they receive their repaired drone.
Admin Clerk
MaxT Solutions
05.2012 - 06.2013
- Answering of Telephone
- Administration procedures - filing, capturing of waybills & P.O.D's
- Ensure accuracy and signature of supply invoices
- Capture incoming stock, invoices as well as correspondence into the system.
- Administration of creditors accounts, statements, invoicing
- Maintain P.O.D, daily sales, credit note register daily
- Assisting with requests from the Factory Manager.
Project Administrator
Tedcor (Pty) Ltd
04.2011 - 03.2012
- Answering of Switchboard.
- Fielding and Screening Incoming calls.
- Taking Messages and distributing or e-mailing them to the relevant person.
- Sending and Receiving of Faxes
- Filing
- Greeting and assisting of clients
- Daily logging of vehicle trip sheets (Services for relevant department & commodities)
- Payment requisitions for MRF clients
- Recons
- Invoicing
- Credit Notes
- Stationary orders
- Grocery orders
- Weekly reports of stock movement
- Gather of information when required by management
- Sending documents to head office via driver
- Booking Trucks for services
- Giving drivers their daily assignments
Switchboard / Reception
Econorisk
11.2006 - 12.2010
- Answering of Switchboard.
- Fielding and Screening Incoming calls.
- Taking Messages and e-mailing them to the relevant person.
- Sending and Receiving of Faxes
- Typing endorsement letters for the Clients
- Making of new files for New Clients
- Post
- Making/updating telephone lists with persons, extensions, cell phone numbers, and direct fax numbers/switchboard duty lists and birthday lists.
Switchboard / Reception
LAS
01.1999 - 01.2005
- Tendering admin work
- Database completions
- Tender Co-ordination
- Data Capturing
- Filing for all Departments
- Answering a very busy Switchboard.
- Fielding and Screening Incoming calls.
- Taking Messages and e-mailing them to the relevant person.
- Sending and Receiving of Faxes
Switchboard / Reception
Intercity Nissan Boksburg
01.1997 - 01.2004
- Answering a very busy Switchboard.
- Fielding and Screening Incoming calls.
- Taking Messages and e-mailing them to the relevant person.
- Sending and Receiving of Faxes
Education
High School Diploma -
Hoerskool Oosterlig
Boksburg, South Africa 04.2001 -
Skills
- Sales
- Administration
- Customer Service
- Telecommunication
- Computer Literacy
- Sage VIP
- Windows
- Excel
- Ms Word
- Outlook
- Pastel
- PRO-IV - Matis 7
- Discovery World
- Smart Advice Smart Track
- Citrix
- Paradigm
- Zoho Invoicing System
Interests
Photography
Reading
Dancing
Music
Personal Information
- ID Number: 8102130250083
- ID Number: 8102130250083
- Driving License: Code 8
- Marital Status: Engaged
License Code
8
Timeline
Sales Representative
Geo Culture
03.2025 - Current
Manager
Thunder Brothers Car Wash
10.2023 - 02.2025
Owner
Sparkle Hobbies
08.2019 - Current
Wage Administrator
Retail Solutions
01.2018 - 10.2018
Administrator
TaxTips SA Insurance Brokers
02.2016 - 06.2016
Associate Business Consultant
Discovery East Rand
06.2014 - 01.2016
Personal Assistant
Financial Planning
09.2013 - 03.2014
Admin Clerk
MaxT Solutions
05.2012 - 06.2013
Project Administrator
Tedcor (Pty) Ltd
04.2011 - 03.2012
Switchboard / Reception
Econorisk
11.2006 - 12.2010
Data Capture Administrator
LAS Swaziland
03.2006 - Current
High School Diploma -
Hoerskool Oosterlig
04.2001 -
Switchboard / Reception
LAS
01.1999 - 01.2005
Switchboard / Reception
Intercity Nissan Boksburg
01.1997 - 01.2004